Select the error message you received while downloading or activating AOL Tech Fortress powered by AppGuard below for more information and troubleshooting steps.
AOL Tech Fortress is incompatible with Blue Ridge Networks AppGuard
A version of BlueRidge Networks AppGuard is already installed on your device. To install AOL Tech Fortress on your device, uninstall your current Blue Ridge Networks AppGuard software and follow the steps in the Install and Uninstall AOL Tech Fortress powered by AppGuard article to install AOL Tech Fortress.
Note: You will need to restart your device between uninstalling and installing your software.
This install package's license has already been activated. Please download another Tech Fortress install package from mybenefits.aol.com
Your AOL Tech Fortress product has already been activated or downloaded on another device. To deactivate your AOL Tech Fortress license, follow the steps in the How do I deactivate a MyBenefits benefit license? article.
Once you have deactivated your license, you will be able to install AOL Tech Fortress on your preferred device.
This install package's license is invalid. Please download another Tech Fortress install package from mybenefits.aol.com
The download file has been altered or corrupted in some way. Delete the file from your device and visit mybenefits.aol.com to download AOL Tech Fortress.
You may need to deactivate your AOL Tech Fortress license prior to installing the software. To do so, follow the steps in the How do I deactivate a MyBenefits benefit license? article.