Message: The community applet is disabled by the system administrator

You may receive the message "The community applet is disabled by the system administrator” if the Games Community site is down. Please wait a while, and then try opening the site again to check whether the site is up and running. If the issue persists, try the solutions given below to resolve the issue.

Information you need

You will need to know the version of the Microsoft® Windows® operating system and the Internet Explorer® browser installed on your computer. You can find this information by following the instructions given in the online help articles listed below:

How do I determine the version of Windows I have?

Solutions

Restart the browser
Clear cookies, cache, history, and footprints


Restart the browser

Close your browser. Start it again, and then try using the Games Community site.


Clear cookies, cache, history, and footprints

Whenever you visit Web sites, temporary Internet files and cookies are stored on your computer to record your return visits. Sometimes, these temporary Internet files and cookies can cause the issue that you are currently experiencing. Similarly, your history list can also be a concern. The more the number of days you have specified for pages to be saved on your history list, the greater is the disk space used on your computer. You can free up the disk space by clearing this list.

Note: Once you clear your cookies, cache, history, and footprints, you may lose the following:

• AOL® Radio presets
• Web sites you have visited
• Your shopping cart
• Your customized pages

To learn how to clear your cache, cookies, history, and footprints, review our help article.