MyPrivacy FAQs

Remove your personal information from the internet and reduce unwanted direct mail and email offers from over 800 businesses and publishers with MyPrivacy.

Select an FAQ below to expand more information.

What is MyPrivacy?

MyPrivacy monitors the internet for your information and automatically requests its removal whenever it becomes visible. MyPrivacy tracks and wipes your personal information off of websites that sell it. It also helps to reduce unwanted direct mail and email offers from over 800 businesses and publishers.

Am I eligible for MyPrivacy?

Certain AOL Advantage Plans are eligible for MyPrivacy. To view what your AOL Plan has to offer, check out your AOL MyBenefits page at mybenefits.aol.com.

How do I get MyPrivacy?

To get MyPrivacy visit mybenefits.aol.com and sign in with your primary Username or Email and Password and click Sign In. Locate MyPrivacy, click ACTIVATE and follow the on-screen instructions to begin installing MyPrivacy.

How much does MyPrivacy cost?

MyPrivacy is provided at no additional cost as part of certain AOL Advantage Plans.

How does MyPrivacy work?

MyPrivacy monitors the internet for your information and automatically requests its removal from websites that sell it. MyPrivacy has exclusive access to private data markets, online sites and databases that Google doesn’t search in. This exclusive access allows MyPrivacy to find your personal information quickly and automatically request its removal.

How do I get customer support for MyPrivacy?

To contact customer support, you can visit the ReputationDefender.com website.

Will MyPrivacy work on my computer?

ReputationDefender® products are compatible with Mac and Windows operating systems. ReputationDefender® products can be accessed through Internet Explorer 7 and up, Mozilla Firefox, Opera, Chrome, and Safari. There is no download required.

What happens to my MyPrivacy benefit if I change my AOL Advantage Plan or cancel my AOL account?

MyPrivacy is available at no additional cost with certain AOL Advantage Plans. If you decide to change your AOL Plan to one that does not offer MyPrivacy but would like to continue to use MyPrivacy, you can purchase a monthly subscription of MyPrivacy as an AOL Premium Subscription.

Likewise, if you choose to cancel your AOL membership or convert to a Free AOL account, this will also cancel MyPrivacy. If the cancellation is pending your next billing date, MyPrivacy will remain active until the cancellation of your AOL account is complete.

How do I cancel MyPrivacy?

Who is ReputationDefender®?

MyPrivacy is a Reputationdefender.com product. ReputationDefender® is a comprehensive online reputation and privacy management company. Its search-and-destroy dashboard can help you manage the dramatic increase in availability of your personal information on the internet, ReputationDefender® searches for all of your personal information online, destroying what you don’t want the world to see and controlling the visibility of your identity.