Change or update your Account Security Question (ASQ)

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Change or update your Account Security Question (ASQ)

Your Account Security Question (ASQ) is a question and answer combination that works in conjunction with your password to protect your privacy. Just think of your ASQ as additional protection. It helps AOL verify your identity when you sign in to secure sites such as AOL My Account. Keep in mind that in order to update or change your ASQ, you'll need to remember your existing ASQ.

IMPORTANT: If you are the master account holder for your AOL account, we now offer the option to reset the ASQs for all AOL Usernames tied to your account. In order to do so, you'll need the ASQ for your master AOL Username.

For information on how to create secure passwords and ASQs, please see Tips for creating secure passwords and ASQs.

Changing your Account Security Question

To change your ASQ, follow the instructions below:

1. Visit My Account and sign in with your master Username or Email and Password.

2. Enter the answer to your Account Security Question and click Continue.

3. Under Username Options, click Change Account Security Question.

4. Select an AOL Username from the Screen Name drop-down menu.

5. Select a premade question from the New Account Security Question drop-down menu.

6. Enter the answer to the selected question in both the Your Answer and Re-Type Your Answer fields and then click Save. A confirmation message will appear.

Congratulations, you just updated your ASQ!

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Last updated: 04-18-2012
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