AOL Sync powered by Funambol

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AOL Sync powered by Funambol

AOL Sync can:

  • Perform over-the-air back up or synchronization of your contacts and calendar across multiple platforms such as your mobile phone, Outlook and iPod
  • Sync contacts from your AOL Address Book to iPhone

Note: To use this service, your mobile phone must have an internet connection and an internet data plan. Without a data plan, you may incur costly data charges. Unsure about your internet data plan? Check with your mobile carrier.

FAQs

What do I need in order to use AOL Sync?
What type of phone do I need?
What do I do if my phone is not listed on AOL Sync?
What do I do if I cannot synchronize even after I configure my phone?
What if I start synchronizing and my phone says that no profile is selected?
How do I sync my AOL Contacts to my new iPad?
Can I sync with a device that is not a phone?
What are the requirements to use the Funambol plug-in for Outlook?
Why do my emails show “Empty Contact” as the sender on my BlackBerry?
Can I sync my contacts and calendar with Outlook?
What do I do if I don't see events on my AOL Calendar after synchronizing my device with AOL Calendar?
After synchronization, the time of the calendar events on my phone is displayed incorrectly. What should I do?
What do I do if the buttons in the sync plug-in for Outlook no longer work?
Can I opt out of having my contacts synced if all I want is my calendar synced to my phone?
Why am I unable to find the sync options for the Nokia/Motorola phones sponsored by T-Mobile?
How do I sync my calendar with my iPhone?
Can I register for AOL Sync if I am not in the United States?
Why am I seeing a JVM Error 545 on my BlackBerry?
Why are tasks and notes not synced on my device?
How do I sync my AOL Contacts to my Android phone?



What do I need in order to use AOL Sync?

If you have an existing AOL account, you are ready to go! Most users can use AOL Sync immediately after registering for their AOL accounts. If you do not have an AOL account, visit us at AOL Free Email to get a free email address.

Additionally, you will need the following:

  • A supported handset
  • A mobile phone with Internet connection
  • An appropriate Internet data plan from your mobile operator

What type of phone do I need?

If you have a Windows Mobile device (6 or 5.0) or a mobile phone with SyncML support (major mobile phone manufacturers such as Nokia, Motorola, and Sony Ericsson, include SyncML on their phones), you can get an over-the-air backup of your phone's contacts and calendar. You can also synchronize your mobile device with the AOL servers.

You can find a list of currently supported handsets on the AOL Sync website.


What do I do if my phone is not listed on AOL Sync?

Currently, AOL Sync does not support all models of mobile phones. We are constantly updating our list of supported handsets in an effort to include as many phone models as possible. Please keep checking our website to see whether your phone is added to our list of supported handsets.

Back to FAQs

What do I do if I cannot synchronize even after I configure my phone?

Please ensure that your AOL Username/password in the Settings section is correct.


What if I start synchronizing and my phone says that no profile is selected?

  1. Open the sync application on your phone.
  2. Select Funambol if you have set up your phone for AOL Sync with the profile name Funambol as instructed in the How to sync page on the AOL Sync Website.

How do I sync my AOL Contacts to my new iPad?

You can follow the instructions given below to download and install the Funambol plug-in. You'll be able to sync your AOL Contacts to your  iPad once the installation is complete.
 
Here's how to install Sync on your iPad:

1. Tap the App Store on your home screen to open it.
2. Search for the Funambol app.
3. Once the Funambol app is found, tap FREE (since this app is free, there might only be an INSTALL button).
4. Tap INSTALL.
5. The Funambol Sync client will start to download and install on your iPad.
6. Wait until the installation is complete.

Here's how to Sync your iPad:

1. Start Funambol from your home screen.
2. Tap OK on the credential alert.
3. Set the server to My AOL Sync.
4. Set the Username to your AOL Username.
5. Set the Password to your AOL Password.
6. Tap Funambol to return to the Funambol home screen.
7. Tap Sync Contacts to start the synchronization.


Can I sync with a device that is not a phone?

Yes, you can by doing the following.
  1. Select Register your device.
  2. Select My device is not a phone.
  3. Follow the prompts.

What are the requirements to use the Funambol plug-in for Outlook?

Learn about the requirements and other information for using the Funambol plug-in with Outlook by visiting Funambol for Outlook.


Why do my emails show “Empty Contact” as the sender on my BlackBerry?

On some BlackBerry devices, you may see “Empty Contact” as the sender when you receive emails. This may happen if you download and install the Funambol plug-in on an unsupported BlackBerry model, or, if you sync a contact without a First Name and Last Name from AOL Address Book.

The latter is common for contacts in the “Auto Added” category of your AOL Address Book. You should check to make all of your contacts have a First Name and/or Last Name. If you do not wish to add the First Name and Last Name to your "Auto Added" contacts, we recommend that you do not sync that category under your Sync options on AOL Sync.

If you have already synced with the “Auto Added” contacts selected, you will need to remove your mobile device and register it again on AOL Sync. Be sure that the Also include "Auto Added" Contacts option is unselected under your Sync options after you register.


Can I sync my contacts and calendar with Outlook?

Yes, using AOL Sync and the Outlook plug-in, you can synchronize your AOL contacts and calendar with those in Outlook 2002 (XP), Outlook 2003, and Outlook 2007. The Outlook plug-in for AOL Sync requires your computer to have Windows Vista or Windows XP. You can download the Outlook plug-in for AOL Sync from the AOL Sync Website.

Note:
The sync feature for contacts, calendar and tasks is not available in Outlook Express.


What do I do if I don't see events on my AOL Calendar after synchronizing my device with AOL Calendar?

To help speed up the synchronization process and minimize the amount of data transferred to your phone during a sync session, we only synchronize events six months forward and one month back from the current date. If your events fall within that range and you are still not seeing them after syncing, please verify that all the AOL Calendars selected for sync through AOL Sync are viewable in AOL Calendar.

Back to FAQs


After synchronization, the time of the calendar events on my phone is displayed incorrectly. What should I do?

Verify the Time Zone settings of your AOL Calendar by selecting settings on AOL WebMail. Make sure that the time zone on your AOL Calendar matches that of your phone.


What do I do if the buttons in the sync plug-in for Outlook no longer work?

Please restart your Outlook, and this should resolve the problem.


Can I opt out of having my contacts synced if all I want is my calendar synced to my phone?

Yes, you can sync either your calendar, or your contacts, or both using the Funambol plug-in on your Outlook.


Why am I unable to find the sync options for Nokia/Motorola phones sponsored by T-Mobile?

Currently, AOL Sync doesn't support Nokia/Motorola phones sponsored by T-Mobile. We apologize for the inconvenience.


How do I sync my calendar with my iPhone?

For instructions on how to sync your calendar with your iPhone, see How do I sync my AOL Calendar to my iPad, iPhone or iPod Touch.


Can I register for AOL Sync if I am not in the United States?

Yes, you can. To confirm your registration, the AOL Sync website will send the provisioning code from the AOL Sync server to the phone on which you wish to use AOL Sync powered by Funambol. This confirmation code is sent through SMS. As of now, only users in the United States will receive the confirmation code from AOL Sync.

If you are outside of the United States, you can install the Funambol software to your mobile phone in one of the following three ways:

Mobile phones with SyncML support: Major mobile phone manufacturers, such as Nokia, Motorola, and Sony Ericsson, include SyncML on their mobile phones. If you have a mobile phone that has SyncML support already installed on it, use the following settings to establish a sync protocol with AOL Sync.

Please make sure that the SyncML software on your mobile phone has the following settings:

  • Server location is set to My AOL Sync. You can also access it by going to:https://msync.aol.com/sync.
  • Your AOL Username or email is entered in the Username box.
  • Your AOL password is entered in the Password box.

False number registration: You can also register your mobile phone on the AOL Sync website using a false number by following the instructions given below.

  1. Go to the AOL Sync website and sign on using your AOL Username.
  2. When prompted to enter a phone number, enter 650-555-1111.
  3. In the Carrier drop-down menu, select Other.
  4. In the Manufacturer drop-down menu, select the manufacturer of your phone.
  5. Click Send code.
  6. In the new page, click the Code didn't arrive? Continue with an unverified device link and follow the on-screen instructions.

Mobile phones without SyncML support: If your mobile phone does not have SyncML support and you are located outside the United States, go to http://my.funambol.com/ and register for the free 90-day service.

Once you have registered your phone and installed the Funambol software on your phone, follow the instructions given below:

  1. Open the Funambol software.
  2. Go to Options.
  3. Select Account.
  4. Change the server location to https://msync.aol.com/sync.
  5. Enter your AOL Username or email in the Username box.
  6. Enter your AOL password in the Password box.
  7. Click OK. Your phone is now ready to be synced with your AOL account.

Note: If your mobile phone is not registered on the AOL Sync website, your default sync will not include the Auto-Added contacts from your Address Book. However, if you wish to include an Auto-Added contact, go to your Address Book and change the contacts category to a category other than Auto-Added. When you sync the next time, this contact will be included.

Back to FAQs


Why am I seeing a JVM Error 545 on my BlackBerry?

This error is not specific to the Funambol plug-in and is seen to occur even while using other applications on Blackberry. JVM Error 545 is caused when the memory of the BlackBerry device gets corrupted. BlackBerry Forums suggest that you reset and/or reinstall the operating system of the device.


Why are tasks and notes not synced on my device?

Unfortunately, AOL does not support tasks and notes at this time. Although these options may be available in the Funambol client that you download, they will be ignored while syncing with your AOL account.


How do I sync my contacts on my Android phone?

To get the instructions on how to sync an Android phone, please select "Android" as the phone model under your phone's manufacturer during device registration. For example, to sync the HTC Evo, you would select "HTC" as the manufacturer and "Android" as the phone model.

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About this article:
Last updated: 03-28-2012
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