Password protection tips

Text Size

Password protection tips

Your AOL password is the first line of defense for your Username and account, so you should always keep it confidential. AOL employees will never ask you for your password. If an emergency occurs and you have to give out your password, make sure you change it to something totally new as soon as possible.

Anyone who knows your Username and password can go online and access your AOL Mail account. If you don't remember your password or want to change it, you can create a new password at any time. Only authorized users can change passwords, though. There is no limit on the number of times you can change your password. If you stored your password in the AOL software, remember to update it once you change your password.

You can also use your AOL Username and password to sign on to AIM. Here, you can change the password for your AOL Username while signed on to the AIM service; but if you do so, you'll need to use the new password the next time you sign on to AOL.

Simple rules for protecting your password

Your AOL password is the key that unlocks your account. If your password can be easily guessed, your AOL account isn’t secure. To protect your account, make sure your AOL password incorporates these easy rules:

1. Your password must be six to 16 characters long.

2. Create a more secure password by using a combination of upper- and lowercase letters, numbers and special characters (e.g., @ and &).

3. Don’t use common or easily guessed words as your password (e.g., your first name, last name or Username, or the word “password”).

4. Never reveal your password to anyone. AOL employees will never ask you for your password.

5. If you have several Usernames on the same AOL account, use a different password for each one.

6. Change your password regularly. You can easily change it online at

For more ideas on how to secure your account and password, check out the online help article Tips to create a secure password.

Tips to protect your AOL account

Never download email attachments or click hyperlinks in emails received from unknown senders. These files or links may contain viruses like the Trojan horse programs that can reveal your password to others without your knowledge.

Install well-known virus, spyware and phishing protection software. Keep them up-to-date, and scan your computer regularly for unwanted programs. Go to AOL Internet Security Central to learn more about how to secure your account and access trustworthy antivirus software.

Consequences of revealing your password

Online scam artists succeed in tricking even the most seasoned cyber-veterans. In case you fall for a scam and give out your password, immediately change your password for your Username. You should also immediately change the passwords for all other Usernames on your account.

About this article:
Last updated: 07-16-2014
© 2013 AOL Inc.