Free AOL plan - FAQs

Text Size


Free AOL plan - FAQs

If you're already connected to the internet and don’t use AOL dial-up, you can still access AOL software, email and several other services at absolutely no cost.

Free AOL services include:

  • Your AOL Username and email account, accessible at mail.aol.com
  • AOL Desktop Software
  • AOL Instant Messenger (AIM)
  • AOL security services that protect you from spam, pop-ups and unknown viruses attached to emails
  • AOL Parental Controls to help ensure an safe online experience for your children
  • Contacts (your AOL Address Book)
  • AOL.com
  • AOL Video
  • AOL Radio
  • AOL Search

Our Dial-Up Access plan offers additional services not included in the free plan, such as:

  • Connection to the internet
  • 24/7 tech support
  • Premium products and services, such as AOL Computer Checkup
  • McAfee Internet Security Suite – Special Edition

FAQs


What's the catch?

No catch. If you're connected to the internet through someone other than AOL, you can still reap the benefits of the AOL Desktop Software, your mail and your settings for as long as you want at no cost.

How do I get a broadband connection?

Go to AOL Keyword: Broadband or to AOL Broadband, or contact your telephone or cable provider to find out whether broadband service is available in your area.

Note: AOL also offers several reliable and affordable options for connecting to the internet via dial-up. Find out more about our connection plans.

Will the AOL Desktop Software work with any other broadband or dial-up provider?

Yes! The AOL software works with any dial-up or broadband provider. Simply start your existing AOL software and set it up to work with your internet connection. If you’re not sure how to do this, check out the online help article Use the AOL software with another ISP’s connection. You can also go to the AOL homepage to access the AOL service.

Will my service be disrupted when I switch to the Free AOL plan?

Nope! If you switch to the Free AOL plan, there will be no disruption in your service. You'll be able to access the AOL Desktop Software, your email and other free AOL features as long as you have a connection to the internet.

How do I switch to the Free AOL plan?

To change your plan, go to AOL Keyword: Change Plan or follow the link to change your AOL plan. If you need help, refer to the article How do I change my AOL Advantage Plan?


 

Related Articles:


Use the AOL software with another ISP's connection
Register for an AOL Advantage Plan

About this article:
Last updated: 04-13-2012
© 2013 AOL Inc.