Message: Screen Name Is Unable to Receive Offline IM Messages
You may receive the message "Screen name is unable to receive offline IM messages" for any one of the following reasons.
After trying the first solution, check to see if you are still receiving the message. If you are still unable to send an IM, continue using the suggested solutions until the problem is fixed.
You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.
Try again to IM your buddy when they are online.
Try to send the message to your buddy in an email.
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|Last updated: 03-24-2011|
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