Spam Controls in AOL Desktop v10.1

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Spam Controls in AOL Desktop v10.1

AOL's Spam Controls let you decide what kind of e-mail you receive and don't receive. Using it you can:

  • Block junk mail by keyword or sender.
  • Report spam from your mailbox.
  • Manage your spam folder.

FAQs

How do I access spam controls page?
How do I automatically block spam mails?
Can I decide who can send me mails?
What happens to my spam mails?
How do I control the content of e-mails?
How do I report spam mails?

How do I access spam controls page?

The Spam Controls, allow you to personalize the level of spam filtering.

1. Click the Mail icon, if prompted sign in with your screen name and password.

2. Click Settings, and then click Spam Controls.

3. Click Edit Spam Controls.

The spam settings for each AOL Username can be set differently. You can select the desired Username from the Spam Settings for drop-down menu, and then click Go.

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How do I automatically block spam mails?

You can choose among the following levels to control unwanted e-mails coming into your Inbox or New Mail folder.

Note: The recommended setting is Medium.

  • Off: Advanced Spam Filters are off. Messages suspected as spam will still be delivered to your Inbox or the New Mail folder.
  • Low: Only obvious spam messages will be identified and delivered to the Spam folder. Some spam messages may be delivered to your Inbox or the New Mail folder.
  • Medium: Almost all spam will be identified and delivered to your Spam folder. Check your Spam folder every few days to make sure that a non-spam e-mail was not accidentally delivered there.
  • High: Virtually all spam will be identified and delivered to your Spam folder. This high level of filtering may inadvertently send non-spam e-mails to your Spam folder. Check your Spam folder regularly.

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Can I decide who can send me mails?

The Sender Filter allows you to control from which e-mail addresses you get e-mail by selecting one of the following options:

  • Block mail from addresses I specify: In this box, type the e-mail address or domain name that you do not wish to receive e-mails from. You can add multiple e-mail addresses or domain names to this list by separating them by commas.
  • Allow mail from all senders: Anyone can send you e-mail.
  • Allow mail only from aol.com users: You will receive e-mails from email-addresses ending in '@aol.com' only.
  • Allow mail only from people I know: Only people on your Buddy List® window or e-mail addresses in your Address Book can send you e-mail.
  • Allow mail only from addresses I specify: In this box, type the e-mail address or domain name from which you would like to receive e-mails. Please note that, if you select this option, you will receive e-mails only from the addresses specified here. You can add multiple e-mail addresses or domain names to this list by separating them by commas.
  • Block mail from all senders: No one can send you e-mail.

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What happens to my spam mails?

Once you have chosen your settings, you need to select how blocked e-mail should be handled. If you choose to delete blocked e-mail permanently, then all e-mail that is blocked will be deleted. This includes e-mail that may come to you from people who are not on a custom sender list that you may want to receive e-mail from. It is recommended that you have all blocked e-mails sent to your Spam folder.

You can select one of the following options from the Blocked mail drop-down menu:

  • Permanently delete blocked mail: Delete all blocked e-mail permanently.
  • Deliver blocked mail to Spam folder: Move all blocked e-mail to the Spam folder.

How do I control the content of e-mails?

The Content Filter allows you to control the e-mail that you receive on the basis of the content of the e-mail. The Content Filter section has the following options:

  • Block mail containing pictures or files: If checked, any e-mail containing pictures or files will be blocked.
  • Send mail containing specific words and phrases to my Spam folder: If checked, you can enter specific words or phrases in the box below. Any e-mail containing the specific words or phrases will be sent to your Spam folder. You can enter multiple words or phrases separated by commas.

Tip: Use the asterisk ( *) next to a word to allow partial matches to be marked as spam.

Example: Type "*berry" and it will mark e-mail containing words such as "strawberry" and "cranberry" as spam.

To add specific words or phrases, which you want to block:

1. In the Send mail containing specific words and phrases to my Spam folder text box type a word or a phrase which you want to block.

3. Click Save to save your changes.

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How do I report spam mails?

Select an e-mail, and then click the Report Spam button. The e-mail will be marked as spam.

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Related Article:


How do I block Spam in AOL Mail?

About this article:
Last updated: 01-03-2013
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