Engadget Comments FAQ

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Engadget Comments FAQ

Hello! If you're here, chances are you've got questions about commenting on Engadget. Continue on below for answers to the questions we get the most about our system.


How do I comment on Engadget?

All you have to do is click REGISTER in the Engadget header, visit engadget.com/login, or scroll down to the comment section of a post and click the register link there. Once you provide us with a valid email address, unique username and a password, you'll get an email with a confirmation. Just click the link in that email and you'll be set!

Why do you want me to register to comment? Why do you need my email address?

We are always working to improve our system and make commenting easier, but the best way right now to cut down on spammers and trolls is to ask people to take a seat at the virtual table and tell us who they are. We need your email address so you can create a profile in our system and become a member of our community.

You should know these addresses are not harvested -- we hate spam (please see our privacy policy), and we never, ever share those email addresses with outside parties. Your information is completely private. You won't get random emails or be put on any lists. That's a promise.

Why does my name show up as "(Unverified)" when I leave a comment?

Your name will show up as "(Unverified)" if you leave a comment without having first set a username. This is most likely because you were an Engadget commenter on the old system, and you have not logged out or cleared your cookies since the new system was implemented. To select a username, simply log out of the site and log back in -- the system will then ask you to select a username. The changes are retroactive, meaning each comment you left as "(Unverified)" will now show your new username.

Alternatively, you can sign up for a new username using a new email address.

The username I want isn't available? Why can't I get it?

Commenter usernames are unique on Engadget. What that means is that it's first come, first served. If you want "John Smith" and John Smith already took it, you're going to have to pick another name! We do this to cut down on spamming, trolling, and general confusion about who's who.

I forgot my username / password, what do I do?

Just go to engadget.com/login and you'll see a "recover password" button. Click that and enter the email account you use to login, and we'll send your password to that address. If you can't remember what email address you use, we can't help you. Sorry!

Why did you remove my comment?

There are many reasons this might happen, but here are some of the most common reasons we delete comments:

 

  • Spamming of any type, be it human or robot-generated, is always deleted.
  • If you're trying to sell something in comments, you're a spammer.
  • Trolling is also unacceptable -- we recognize that a lot of you trolls don't evern realize that you're trolls, but believe us -- you are. We'll delete your comments if we feel they're disruptive or annoying.
  • We also delete comments that are racist, sexist, overly obscene, or offensive in any way.
  • We delete comments which are personal attacks -- whether directed at an editor or another commenter.
  • Finally, we reserve the right to delete any comment at our discretion (please see below).

 

If you create a history of trolling or other offensive behavior, we'll just ban your account. That means that your username, email, and potentially IP address will be barred from our system, and you'll no longer be able to comment.

You deleted my comment‚ isn't that censorship?

No. Engadget, along with its partner Weblogs, Inc. and parent company AOL allow comments in order to further the discussion, engage our readers and to let interested parties have a good time (and maybe learn something)! Engadget's commenting sections are not open forums where you can say whatever you please, and commenting on Engadget is not a right of law passed down to you in the Constitution. Engadget is a news site and a business. The editorial staff does not delete comments without good reason, but deletions are always at the discretion of the editors. There are thousands of active commenters on Engadget, and we try to keep the comment sections a fun, engaging experience for all of its readers.

I can't login even though I know my email address and password are correct. What gives?

Well, if you're positive that you're using the right info, there's a pretty good chance you've been banned. If you believe that you're experiencing an error and you haven't been banned, contact us using the contact form and we'll look into it.

What are those + and - icons on the comments?

Engadget has instituted a way for other commenters to uprank and downrank other comments left by readers. We think it helps highlight the better comments, and downplay the, er... less good ones. However, the system is still based on human input, and as such, is a bit of a gamble (like many things on the internet). If your comment gets downranked for seemingly no reason‚ well, we're sorry, and we can sympathize. We try to keep the ratio balanced, but if you feel like it's off, be sure to let us know!

Why can't I downrank / uprank an editor?

Well first off, because he / she is an editor. That doesn't make them better than a regular commenter, but it does mean that when they have something to say, we feel it's important that all readers can see it, whether they like it or not!

There's a comment that's offensive to me. What can I do?

Well, as already mentioned, you can downrank it. Furthermore, there's also report button above the ranking icons on all comments which will alert our staff that the comment has been reported. We look at flagged comments and delete where we deem appropriate. Keep in mind, however, that we know who is reporting what comments, so think before you report -- you don't want to be on our watchlist for reporting a comment for no reason at all, because that doesn't help anybody, does it?

A commenter on a post wants to sell me something‚ should I buy it?

The short answer is "no." Under no circumstances does Engadget endorse or support financial exchanges (or any exchange beyond ideas) in comments. In fact, we seriously suggest you don't get involved with anyone trying to shill something in our comments. There are plenty of reputable places to get the gear you're looking for -- since we have no screening process and zero contact with our commenters, we won't vouch for them, nor can we help you if you get taken for a ride. Remember -- if it seems like spam or a scam, it probably is.



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Last updated: 03-24-2011
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