How do I view my billing statement online?

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How do I view my billing statement online?

IMPORTANT: AOL Screen Name is now known as AOL Username. You may still see Screen Name at some places as we are in the process of changing it across AOL. Please bear with us.

Did you know that you can check your AOL payment history as well as your account information without leaving your computer? It takes only a few simple steps. Just make sure you sign in with your Master Username, because only this name can access your online billing statement for an AOL service.

Click the link below that corresponds with the item you want to check in your account, then follow the instructions:

Charges that have not yet been billed

Note: The charges shown here haven't been added to your billing statement yet.

1. Follow this link to My Account, sign in with your master Username, password and the answer to your Account Security Question and then click Continue.

2. Under Account Options, click View My Statements to go directly to your Current Usage.

You'll see all the charges displayed that are yet to be billed.


Charges that have already been billed

1. Follow this link to My Account, sign in with your master Username, password and the answer to your Account Security Question and then click Continue.

2. Under Account Options, click View My Statements.

3. Click the Billing Statement tab.

You'll see the charges displayed for each of your account's Usernames.

Credits issued

1. Follow this link to My Account, sign in with your master Username, password and the answer to your Account Security Question and then click Continue.

2. Under Account Options, click View My Statements.

3. Click the Credit Summary tab to see if you have any credits issued to your account.

 

Usage details

1. Follow this link to My Account, sign in with your master Username, password and the answer to your Account Security Question and then click Continue.

2. Under Account Options, click View My Statements.

3. Click the All Usage Activity tab.

4. Choose the month you want to see from the Usage Activity for drop-down menu and then click Go.

Here you'll see the usage displayed for every screen name under your account.


If looking for additional help with your billing, please select the corresponding article:



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Last updated: 03-08-2012
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