How do I delete emails in the AOL software?

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How do I delete emails in the AOL software?

You may wish to delete some emails to keep your mailbox organized. When you delete an email from your mailbox, the email will move into the Recently Deleted folder.

How to

Delete emails from your Mailbox

To delete an email:

1. In your Mailbox window, select the email that you wish to delete, and then click Delete.

To delete multiple emails:

1. In your Mailbox window, press and hold the Ctrl key on your keyboard, and then select the emails that you wish to delete.

2. Click Delete.

To delete multiple consecutive emails:

1. In your Mailbox window, press and hold the Shift key on your keyboard, and then click the first email that you wish to delete.

2. Now, hold the Shift key down, and click the last email in the list. This will select all the emails between the first email and the last email that you have selected.

3. Click Delete.


Delete emails from the Recently Deleted folder

To delete multiple emails from the Recently Deleted folder:

1. Click the Mail menu, click Recently Deleted Mail, press and hold the Ctrl key on your keyboard, and then select the emails that you wish to delete.

2. Click Permanently Delete.

To delete multiple consecutive emails from the Recently Deleted folder:

1. Click the Mail menu, click Recently Deleted Mail, press and hold the Shift key on your keyboard, and then click the first email in the list.

2. Now, hold the Shift key down, and click the last email in the list. This will select all the emails between the first email and the last email that you have selected.

3. Click Permanently Delete.

IMPORTANT: Depending on your mail settings, your deleted emails will either go into the recently deleted folder or be permanently removed from your mailbox.

If you are using the

  • New/Old mailbox view, your emails will remain in the Recently Deleted folder for 24 hours.
  • Unified Inbox view, your emails will remain in the Recently Deleted folder for 7 days.

Delete emails from the Saved on AOL folder or Saved on My PC folder

To delete an email from the Saved on AOL folder or Saved on My PC folder:

1. In your Mailbox window, select the email that you wish to delete from the Saved on AOL folder or Saved on My PC folder, and then click Delete.

2. If prompted, click Yes.

Note: To disable the prompt that you receive while deleting emails, refer to the online help article Disable the Are you sure you want to delete that item prompt on AOL software.

To delete multiple emails from the Saved on AOL folder or Saved on My PC folder:

1. In your Mailbox window, press and hold the Ctrl key on your keyboard, and then select the emails that you wish to delete.

2. Click Delete.

3. If prompted, click Yes.

To delete multiple consecutive emails from the Saved on AOL folder or Saved on My PC folder:

1. In your Mailbox window, press and hold the Shift key on your keyboard, and then click the first email that you wish to delete.

2. Now, hold the Shift key down, and click the last email in the list. This will select all the emails between the first email and the last email that you have selected.

3. Click Delete.

4. If prompted, click Yes.



Related Articles:


How to delete email from Personal Filing Cabinet?
Switch from Inbox view to the New/Old mailbox view
How do I delete an email or multiple emails in AOL Mail?

About this article:
Last updated: 01-02-2013
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