How do I uninstall/reinstall the AOL Desktop v10.1 software?

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How do I uninstall/reinstall the AOL Desktop v10.1 software?

Please ensure that you close all open programs before you uninstall or reinstall the AOL Desktop v10.1 software.

IMPORTANT: If you have saved your AOL password on the AOL software, ensure that you remember your password before you perform the steps given below as uninstalling the AOL software will delete your saved password. If you don't remember your password, we recommend that you change your password before proceeding any further. You will also need to remember the answer to your Account Security Question (ASQ) to be able to change your password. You can change your ASQ if you don't remember the answer to it. For instructions on how to change your password or ASQ, refer to the following online help articles:

Uninstall the AOL Desktop v10.1 software

To uninstall other versions of the AOL software, check out the online help article Uninstall the AOL software.

To uninstall AOL Desktop v10.1 using AOL Uninstaller in Windows Vista

1. Click Start, and then click Control Panel.

2. Click the Programs link, and then click the Programs and Features link.

Note: If you are using Windows Vista and Control Panel is set to Classic View, double-click the Programs and Features icon.

3. Click AOL Uninstaller (Choose which Products to Remove), and then click Uninstall/Change.

4. When prompted by the User Account Control window, click Continue.

5. Select the check box next to AOL Desktop v10.1, and then click Uninstall.

6. Click Yes.

7. Click OK.

8. Close all open windows. Check our online help article Install the AOL software to reinstall the AOL software.

To uninstall AOL Desktop v10.1 using AOL Uninstaller in Windows XP:

1. Click Start, and then click Control Panel.

2. Double-click the Add or Remove Programs icon.

3. Click AOL Uninstaller (Choose which Products to Remove), and then click Change/Remove.

4. Click Yes.

5. Select the check box next to AOL Desktop v10.1, and then click Uninstall.

6. Click Yes.

7. Click OK.

8. Close all open windows. Check our online help article Install the AOL software to reinstall the AOL software.

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Related Articles:


Sign on screen of AOL Desktop v10.1
System requirements for AOL Desktop v10.1

About this article:
Last updated: 03-24-2011
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