How do I change my AOL MyBenefits plan?

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How do I change my AOL MyBenefits plan?

Need a change? Then change or upgrade your AOL MyBenefits plan! You can do so at any time; all you need to do is go to My Account and sign in with a master Username.

IMPORTANT:Make sure you know your password and the answer to your Account Security Question. If you don’t remember them, we recommend you change them before modifying or upgrading your AOL MyBenefits plan. If you’re not sure how, refer to the help articles listed below:

Change your AOL MyBenefits plan

1. Visit AOL MyBenefits and sign in with your master Username and password.

2. Answer the Account Security Question and click Continue.

3. Indicate whether you need a dial-up connection or already have high-speed internet by selecting the corresponding circle. Then click View Plans.

4. The first plan listed is your current plan. Below that are the plans AOL recommends if you decide to switch, followed by other available plans. Make your selection by clicking Get This Plan below your choice.

Note: The Free AOL plan doesn’t include live customer support or an internet connection. Choosing this plan will cancel your billing.

5. Take note of the benefits you might lose if you choose a smaller plan. If you're satisfied with your choice, click the Move to button to switch to your new plan.

Note: If you change your mind and want to choose a different AOL MyBenefits plan, click Keep My Plan.

That’s all folks! Your new AOL MyBenefits plan will not go into effect until your next billing day (after all, you’ve already paid for this month). If you want to change your payment method, check out the help article Change your payment method to find out how.

Change your free AOL plan

1. Visit AOL MyBenefits and sign in with your master Username and password.

2. Answer the Account Security Question and click Continue.

3. Indicate whether you need a dial-up connection or already have high-speed internet by selecting the corresponding circle. Then click View Plans.

4. Choose a price plan by clicking Get This Plan below your choice.

5. Select the circle next to your desired AOL MyBenefits plan and click Next.

6. Read the AOL MyBenefits plan details and click Next.

Note: If you change your mind or decide to choose a different AOL MyBenefits plan, click No Thanks or Back to Price Choice.

7. Fill in your personal details, including name, address and daytime and evening phone numbers, and then click Next.

8. Choose a payment option from the list and click Next.

9. Fill in the credit card number or routing and account numbers for your payment choice and click Next.

Note: If you change your mind and decide to go with a different payment option, click Other Billing Options. If you decide to stick with your current plan and not upgrade, click Cancel.

10. Almost done! Lastly, follow the on-screen prompts to complete the process of upgrading your AOL plan. 


 

Related Articles:


Why can’t I see the FAQ links when trying to change or cancel my AOL plans?

About this article:
Last updated: 03-13-2013
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