Mail Settings - AOL Desktop software

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Mail Settings - AOL Desktop software

The Mail Settings window is used to configure several different options for your email and AOL Mailbox. This window can be accessed using AOL Keyword: Mail Settings. Alternatively, from the menu bar, click Mail and select Mail Settings. For more information on the settings available, please select an option below:

IMPORTANT: If you want to change your font settings, please see AOL Keyword: Text & Font Settings.


General Settings

The following settings and options are found under the General tab:


Mail Away Message

If you click the 'here' link, in the 'To change your Mail Away Message settings, click here' message, the Mail Away Message screen will appear. You can use this screen to adjust your Mail Away Message. We advise using a Mail Away Message if you'll be away from your computer for a long period of time and wish to notify your colleagues, friends, or family that you'll be gone. Any email you receive while you have a Mail Away Message active will cause your account to auto-respond with the option you select on this screen.


By default, show me mail from

Selecting Everyone will set your Mailbox to display email from everyone. The only email you will not see will be any that has been filtered by the spam filter.

Selecting People I know will set your Mailbox to display email from only people you know, which are email addresses or people who have been added to your Address Book or Buddy List.


Sort mail in my mailbox

This option allows you to select how your email is sorted in your AOL Mailbox.

  • Type sorts by AOL mail type. For more information, please see AOL Official Mail, Priority Mail, Certified Mail FAQs.
  • Date (newest at top) lists your newest emails at the top of the window. 
  • Date (newest at bottom) lists your newest emails at the bottom of the window.
  • E-Mail Address sorts by email addresses in alphabetical order, from A (top) to Z (bottom).
  • Subject sorts by the title of the email in alphabetical order, from A (top) to Z (bottom).

Notify me before opening mail containing pictures

If this check box is checked, whenever you open an email that contains pictures, a popup window will display asking you if you want to proceed. If this check box is unchecked, you will not experience a popup window when opening emails containing pictures.


Retain all mail I read in my Saved Mail Folder

If this check box is checked, any email you read will automatically be saved to your Saved Mail Folder. If this check box is unchecked, any email you read will not be saved to your Saved Mail Folder unless you manually save them.


Confirm that mail has been sent

If this check box is checked, any email you send will ask the email's recipient for a delivery receipt. A delivery receipt is a simple confirmation that the recipient received the email. If this check box is unchecked, any email you send will not ask for a delivery receipt.


Perform a spell check before sending mail

If this check box is checked, your AOL Desktop software will perform a spell check on your email when you click Send. If this check box is unchecked, no spell check operation will be performed when sending email.


Retain all mail I send in my Mail I've Sent Folder

If this check box is checked, all email you send will automatically save to your Mail I've Sent Folder. If this check box is unchecked, email you send will not be saved to your Mail I've Sent Folder.


Hide images and disable links in mail from unknown senders

If this check box is checked, all images and links will be hidden or disabled in email you receive from unknown senders (senders that aren't in your Address Book or Buddy List). If this check box is unchecked, images and links will display normally in all email you receive.


Reply Quote Style

This setting allows you to choose how quoted email displays when you click Reply to respond to an email:

  • Blue Bar: This option will place a blue bar on the left side of the quoted email you respond to.
  • Indent: This option will indent the portion of the email you respond to
  • None: This option won't do anything to the quoted email you respond to.

Advanced Settings

The following settings and options are found under the Advanced tab:


When reading mail in Full View

The header on your email contains the subject line of the email, the date the email was sent, the email addresses of the sender and the recipients, and internet header information. You can change the way the email header is displayed by choosing one of the following options:

  • Always minimize headers: Email headers will be minimized. They will not be displayed unless you open them by clicking the expand arrow.
  • Always minimize headers when I scroll: Email headers will be displayed when you first open the email, but will minimize as you scroll through the message, giving you more space to view the email.
  • Never minimize headers: Email headers will always be displayed at the top of your email window, unless you manually click the minimize arrow.

Play sound when new mail is delivered

If this check box is checked, an audio alert will play when any new email appears in your Mailbox. If this check box is unchecked, no audio alert will play when you receive new email.


Show addresses as Buddy Info links

If this check box is checked, a buddy icon will appear next to any currently-signed-on AOL Username email addresses in email headers. Clicking the buddy icon will open an IM window with that Username.

If this check box is unchecked, clicking an email address in the header will open a new email addressed to the clicked address.


Display next message when current message is deleted

If this option is enabled: when viewing an email, clicking the Delete button will delete that email and open the next email from your Mailbox.

If this option is disabled: when viewing an email, clicking the Delete button will delete that email, close the email window, and return you to your Mailbox.


Present picture quality options when inserting pictures

If this option is enabled, inserting a picture into an email will cause a message to pop up, asking you to choose what picture quality you want for that picture. Full will include the whole picture as is. Optimized will reduce the picture quality and size, but will cause the email to send faster. We highly recommend using the Optimized option if you are using Dial-up.

If this option is disabled, you will not receive a popup message and the Optimized option will be used.


Close mail after it has been sent

If this option is enabled, the Write Mail window will close after sending the email.

If this option is disabled, the Write Mail window will remain open even after the mail has been sent.


Confirm when mail is marked to send later

If this check box is checked, when you schedule an email to be sent later, you will receive a message asking you to confirm if you want to move the email to the Mail Waiting To Be Sent folder.

If this check box is unchecked, you will not receive a message when you choose to send an email later, and the email will be automatically moved to your Mail Waiting To Be Sent folder.


Remind me at Sign On if I have mail waiting to be sent

If this check box is checked, when you sign on, you will receive a message reminding you that you have email in your Mail Waiting To Be Sent folder.

If this check box is unchecked, you will not receive a reminder at sign on if you have email in your Mail Waiting To Be Sent folder.


Retain all embedded images in read mail

If this check box is checked, all embedded images found in email you read will be saved to a AOL subfolder within your C:\My Documents\My Pictures folder.

If this check box is unchecked, embedded images found in email you read will not be saved.


Use my Address Book and Buddy List to auto-suggest names when sending e-mails

If this check box is checked, a Suggestions box will display listing any related email addresses from your Address Book or Buddy List when you enter the first few letters of an email address when composing a new email. You can choose an email address from this list by clicking it.

If this check box is unchecked, no Suggestions box will appear when entering email addresses when composing new email.




Related Articles:


How do I adjust mail settings on AOL Desktop v10.1?
Choose my mail settings in AOL 8.0

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Last updated: 06-19-2014
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