AOL Computer Checkup FAQs
AOL Computer Checkup FAQs
Your computer, just like any other device, starts losing its "newness" over time. It needs to be maintained regularly in order to keep it running optimally. AOL Computer Checkup helps you preserve and maintain your computer's performance levels. Getting rid of sluggishness, protecting and securing your data and keeping your computer optimzed are just a few of the many fixes that AOL Computer Checkup offers.
AOL Computer Checkup is simple enough for a beginner to use, but it includes powerful tools for even the most advanced techie. Easy to use and understand, this tool is the one-stop-shop for all your computer performance issues. In addition to helping your PC run faster, it improves hard drive performance and helps recover deleted data.
Highlights of AOL Computer Checkup:
AOL offers you a 30 day free trial of AOL Computer Checkup.
To avoid being charged, simply cancel before the free trial period ends.
Select an FAQ below to see more information.
How do I sign up for AOL Computer Checkup?
If you would like to sign up for AOL Computer Checkup, follow the directions below:
Note: For assistance downloading the software, please read our help article Downloading AOL Computer Checkup?
How do I start AOL Computer Checkup?
After installation, AOL Computer Checkup will prompt you to perform a quick scan of your PC. Simply click Start one-click checkup. During its initial scan, AOL Computer Checkup gathers information to determine your computer’s current health and areas where it needs improvement. You will only see this screen the first time you run AOL Computer Checkup.
If you choose to scan your computer at a later time, please review the steps below to scan your PC with AOL Computer Checkup.
To begin using AOL Computer Checkup:
1. Open AOL Computer Checkup.
2. Select Quick Scan or Deep Scan and then click Scan Now.
3. Once the scan is complete, click Optimize.
4. Once your computer is optimized, you can review your PC Health and elect to do further action by selecting the tab corresponding to your computer's PC Health statuses. For example, in the PC Health window below, AOL Computer Checkup suggested Disk Cleaner 17 Remaining. You can then click Disk Optimizers to access the Disk Cleaner.
How many computers can I download AOL Computer Checkup on?
You can download AOL Computer Checkup on one computer per subscription. If you have purchased Computer Checkup Family you will be able to download AOL Computer Checkup on up to three computers per subscription.
Note: If you'd like to download AOL Computer Checkup on more than one computer, you'll need to purchase Computer Checkup Family.
Will AOL Computer Checkup work on any PC?
Given below are the minimum system requirements for AOL Computer Checkup to work on your PC.
What are the enhanced features of AOL Computer Checkup?
AOL Computer Checkup offers many enhanced and unique features to help keep your computer in shape. To learn more about these features, please refer to our help page Features and Benefits.
How do I get technical support for AOL Computer Checkup?
For comprehensive AOL Computer Checkup online help, check out our help article AOL Computer Checkup Help or contact technical support at 1-888-847-3541.
Note: We offer technical support only for the AOL Computer Checkup. Refer to How do I know what version of AOL Computer Checkup I have? if you're unsure of which version of AOL Computer Checkup you have.
How do I view my billing information/history?
Billing will begin automatically at the end of your trial period.
To view billing information/history:
1. Visit myaccount.aol.com and sign in with your master Username or Email and Password.
2. Enter the answer to your Account Security Question and click Continue.
3. Under Account Options, click View My Statements.
4. Select the Billing Statement tab to view the billing history for your account.
For questions regarding your billing information, contact us on 1-866-485-9225 from 8AM-1AM EST, Monday through Friday, and from 8AM-10PM EST on Saturday.
|How do I download AOL Computer Checkup?|
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|Last updated: 08-19-2014|
|© 2013 AOL Inc.|