| Whenever you visit certain Web sites, temporary Internet files and cookies are stored on your computer to identify the Web sites you've visited. Sometimes, these temporary Internet files and cookies can cause the issue that you are currently experiencing. Similarly, your history list can also be a concern. The more the number of days you have specified for pages to be saved on your history list, the greater is the disk space used on your computer. You can free up the disk space by clearing this list. Once you clear your cookies, cache, and history, you may lose the following:
- AOL® Radio presets
- The Web sites you have visited
- Your shopping cart
- Your customized pages
Information you need
You will need to know the version of the Web browser that you are using on your computer. To find this information, follow the instructions given below:
In the browser, click the Help menu, and then click About Internet Explorer, About Mozilla Firefox, or About Netscape Navigator to find the version of your browser.
- Internet Explorer®
- Mozilla® Firefox®
- Netscape® Navigator
Solutions
- Clear cookies, cache, and history using Internet Explorer 8.0
- Clear cookies, cache, and history using Internet Explorer 7.0
- Clear cookies, cache, and history using Internet Explorer 6.0
- Clear cookies, cache, and history using Firefox 3.5
- Clear cookies, cache, and history using Firefox 3.0
- Clear cookies, cache, and history using Netscape Navigator
- Clear cookies, cache, and history using Safari
- Clear cookies, cache, and history within the AOL software
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