If you are using Windows 8, on the Windows taskbar, right-click the AOL icon, and then click System Information. If prompted by the User Account Control, click Yes.
If you are using Windows 7/Vista, click Start. In the Search box, type system. Ensure that AOL System Information is highlighted, and then tap the Enter key on your keyboard. If prompted by the User Account Control window, click Yes or Continue.
Note: If no window appears, check the Windows taskbar for a flashing tab. If the flashing tab is displayed, click the tab. The User Account Control window will now appear. Click Yes. Now, the AOL System Information window will appear.
If you are using Windows XP/2000/Me/98, click Start, and then click Run. In the Open box, type sinf, and then click OK. If prompted by a caution window, click OK.
2. Click the Utilities tab.
3. Rebuild AOL Adapter.
If you are using ACS 4, under AOL Utilities, next to Rebuild AOL Adapter, click Start.
If you are using ACS 3, under AOL Utilities, next to AOL Adapter, click Rebuild.