Uninstall AOL Connectivity Service 1.0 in Windows 98/Me

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Uninstall AOL Connectivity Service 1.0 in Windows 98/Me

1. Hold down the Ctrl and Alt keys on your keyboard, and then tap the Delete key once. This will open the Close Program window.

Warning: Pressing this key combination twice consecutively can restart the computer.

2. Ensure that waol.exe, acsd.exe, aolacsd.exe, and aoldial.exe are not listed. If waol.exe is present in the list, click on it to highlight the process, and then click End Task. If prompted, click End Task again. Repeat the same for acsd.exe, aolacsd.exe, and aoldial.exe.

3. Click Start, select Settings, and then click Control Panel.

Note: The AOL Auto Start feature must be disabled before completing these steps. If needed, on the Windows taskbar, next to the clock, right-click the AOL icon, click Auto Start Options, select Don't use any Auto Start options, and then click OK.

Note: Please save a copy of this help article before following the instructions given below. To do so, click the File menu on your browser, click Save As or Save Page As, select the Desktop option from the left panel, and then click Save. This will save the article on your desktop. Now, follow the steps given below to restart your computer. After restarting the computer, open the saved file from your desktop and continue troubleshooting.

4. Click Start, and then click Shut Down.

5. Restart the computer.

  • If you are using Windows Me, click the What do you want the computer to do drop-down menu, select Restart, and then click OK.

  • If you are using Windows 98, under What do you want the computer to do, choose the Restart option by clicking it, and then click OK.

6. Once the computer restarts, double-click the 1.0 folder located in the C:\Windows\All Users\Application Data\AOL\ACS folder.

7. Click the Edit menu, and then click Select All.

8. Click the File menu, and then click Delete.

9. Click Yes to confirm file deletion.

10. Close X to close all open windows. Start the AOL software and sign on. If prompted, click Yes.

Note: You may be prompted to restart your computer a second time. This is a part of the process that the AOL software needs to go through to add the necessary files to get you back online.

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Last updated: 06-19-2014
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