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Contact AOL Member Services

The various support options available at AOL

Online Help

Find answers to most of your questions, and resolve common issues with the AOL® service by going to http://help.aol.com/. AOL Help assists you in:

  • Using AOL features such as e-mail and instant messaging
  • Using the AOL® software
  • Updating online settings
  • Getting connected to AOL
  • Troubleshooting technical issues
  • Understanding error messages and online safety issues

To learn how to use AOL Help effectively, refer to our online help article Tips on searching help.

This Web site (http://help.aol.com/) is available to all members, free of charge, 24 hours a day, and seven days a week.

Prefer Live Help?

If you're on the Free AOL plan and would like assistance from a Customer Support consultant, we offer very affordable membership plans that include 24/7 technical help by phone. Upgrading your plan is easy, and we have technical consultants standing by to help you now.

Click Here to Upgrade Your AOL Account to Get Live Phone or Chat Support Now .

(Once you've upgraded, click the "Contact Us" link at the bottom of any AOL Help page to find the best way to reach us.)

Prefer Live Help?


If you're on the Free AOL plan and would like assistance from a Customer Support consultant, we offer very affordable membership plans that include 24/7 technical help by phone. Upgrading your plan is easy, and we have technical consultants standing by to help you now.

Click Here to Upgrade Your AOL Account to Get Live Phone or Chat Support Now .

(Once you've upgraded, click the "Contact Us" link at the bottom of any AOL Help page to find the best way to reach us.)


About this article:
Last updated: 02-07-2010
© 2010 AOL Inc.

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