Callers hear continuous ringing tone even though I have AOL Call Alert

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Callers hear continuous ringing tone even though I have AOL Call Alert

The Call Forward Busy feature provided by your telephone service provider is required for AOL Call Alert/AOL Voicemail to notify you of your incoming calls. If the call waiting feature on your AOL software is enabled, the Call Forward Busy feature won't work. To resolve the issue, you need to disable your call waiting feature using the AOL software. To do so, read our online help article Disable call waiting when online.

Note: The call waiting feature on your telephone will be automatically enabled when you sign out of the AOL service.



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Last updated: 08-11-2011
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