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Billing for the AOL service

All AOL members are billed once a month, on their billing date, for the next month's service. When you subscribe to a new premium service, such as AOL® with Cable or AOL® with DSL (Digital Subscriber Line), you are able to begin using their service immediately, without having to pay for it. However, on your next billing date, AOL will bill you a prorated charge for the partial month of either DSL or cable service you received. This charge covers from the date the DSL or cable service was activated through the next billing date. After this bill, you can expect to see the normal monthly DSL or cable charges.

FAQs

Identify Your AOL® Service Charge on Your Financial Statement
View Your AOL® Bill Online
Why Are There New Taxes on My Statement?

Identify Your AOL Service Charge on Your Financial Statement

The prorated charge and the charge for the next month's service is combined on your financial statement and billed as a single amount. If you have a DSL or a broadband service, you will see only the combined amount on your financial statement. Go tohttp://bill.aol.com to view individual charges.

View Your AOL Bill Online

Go to http://bill.aol.com to view your billing statement online. You can view both the combined charge and detailed bill.

Why Are There New Taxes on My Statement?

Federal law (known as Internet Tax Nondiscrimination Act) prevented states and localities from charging taxes on your subscription fees for the AOL service through November 1, 2007. After that date, AOL began collecting those taxes pursuant to state and local laws.

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Last updated: 05-28-2009
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