| Sometimes, you may see the message "IM-0012 AIM upgrade required" while trying to sign on to the AIM® service if you need to upgrade your AIM® software to the latest version. Upgrading your AIM software will resolve this issue.
You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.
Download and install the latest version of the AIM software
Note: The AIM software is available through an online download only. 1. Go to http://dashboard.aim.com/aim, and then click Agree and Download.
2. Click the Run button.
3. If prompted, click Run again.
4. In the AIM 7.0 INSTALLATION window, click Next.
5. Select the desired installation option, and then click Next. Please wait for the installation to complete.
6. You have now successfully installed the AIM 7.0 software. Click Launch to begin using it.
Back to Top
| 
