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You've Got Mail e-mail essentials

The AOL® service lets you read, write, reply to, and forward your AOL® e-mail from any computer with an Internet connection.

Note: Ensure that you are signed on to the AOL software to perform the following functions:

Read e-mail
Write e-mail
Reply to e-mail
Forward e-mail
Delete e-mail
Print an e-mail
Change Password

Read e-mail

To read an e-mail
1. On the AOL toolbar, click the Read icon.

2. Double-click an e-mail to read it.

Note: Once you read an e-mail, the message no longer appears in bold font in your mailbox. Only unread messages appear in bold.

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Write e-mail

To write an e-mail
1. On the AOL toolbar, click the Write icon.

2. In the Send To box, type the recipient's e-mail address. To send the same e-mail to more than one person, type the e-mail addresses of the persons you want to send the e-mail to in the Send To box and separate these addresses by commas. Alternatively, type the e-mail addresses of all the recipients, separating them by commas, in the Copy To box.

Notes:

  • If you are sending the e-mail to an AIM or AOL user, all you need to do is type the user's screen name in the Send To or the Copy To box. However, if you are sending the e-mail to a non-AOL or non-AIM user (for example, a Gmail™ or Hotmail® user), you need to type the entire e-mail address, including the domain name. For example, address@domain.com. If you leave out any portion of the e-mail address, the e-mail will be returned to you as undeliverable.
  • As the sender of the e-mail, you will always see the address of each recipient (even of those recipients who received blind copies).

3. In the Subject box, type a subject for your e-mail.

4. Type your message in the large text box.

5. Click Send Now.

Note: Bcc stands for blind carbon copy. This is similar to the Cc feature, except that the Bcc recipients are invisible to all the other recipients of the message (including other Bcc recipients). The Bcc field is used when addressing a very long list of recipients or a list of recipients who should not (necessarily) know each other. For example, if you send a message To johndoe@aol.com and Bcc janedoe@aol.com, then johndoe sees himself as the message's only recipient. Janedoe, on the other hand, can see that you sent the message To johndoe and that you blind-copied her.

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Reply to e-mail

Replying to an e-mail allows you to quickly and easily send a message back to the author of the e-mail. When you reply to an e-mail, you can change the e-mail addresses it is sent to, change the text in the message or subject fields, and send attachments.

To reply to an e-mail
1. Open the e-mail to which you want to reply.
2. Perform any one of the following actions:

  • Click Reply to compose a reply only to the e-mail sender.
  • Click Reply All to reply to everyone listed in the From, To, and Cc boxes of the e-mail.

3. If needed, in the Send To and Copy To boxes, enter additional e-mail addresses.

4. Type your reply message in the large text box.

5. Click Send Now.

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Forward e-mail

You can send an e-mail you received to another e-mail address. Forwarding an e-mail allows you to share information conveniently and efficiently. When you forward an e-mail, you can send it to multiple recipients, change the text in the message or subject fields, add new text above or below the original message, and change the attachments included.

To forward an e-mail
1. Open the e-mail you want to forward.
2. Click Forward.

3. In the Send To box, type the recipient's e-mail address. To send the same message to more than one recipient, insert a comma, and then type the next e-mail address.

Note: If you are sending the e-mail to an AIM or AOL user, all you need to do is type the user's screen name in the Send To or the Copy To box. However, if you are sending the e-mail to a non-AOL or non-AIM user (for example, a Gmail or Hotmail user), you need to type the entire e-mail address, including the domain name, for example, address@domain.com. If you leave out any portion of the e-mail address, the e-mail will be returned to you as undeliverable.

4. If needed, type your message in the large text box.
5. Click Send Now.

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Delete e-mail

To delete an e-mail from your mailbox, click the e-mail you want to delete, and then click Delete.

Print an e-mail

To print an e-mail, click Print.

Change Password

Your AOL password protects access to your AOL screen name. Anyone who knows your password can sign on with your screen name. Therefore, never reveal your password to anyone.

Your password should be easy for you to remember but not for others to guess. If your password can be easily guessed, your AOL® account is not secure. You can change your password any time. For more information on how to change your password, please refer to our online help article titled: Change my AOL password.

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Related Articles:


Read and send AOL or AIM e-mail using other e-mail applications
I forgot my AOL password
How do I check the spelling of e-mail I compose on AOL WebMail?

About this article:
Last updated: 11-22-2009
© 2008 AOL LLC. All Rights Reserved.

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