| You may getting an incorrect gain/loss calculation appearing on
your portfolio for any one of several reasons. After trying the
first solution, check to see if your gain/loss calculation is
correct. If you are still receiving incorrect gain/loss
information, continue using the suggested solutions until the
problem is fixed.
You may wish to print or save a copy of these instructions as this
page may not remain visible as you go through the suggested steps.
Information You Need
You will need to know what version of the Microsoft®
Windows® operating system is installed on your computer. If
you do not know how to find this information, follow the
instructions in the online help article entitled How to Determine Which Version of
Windows® I Have.
Solutions
Enter Purchase Cost Per Share
Make certain you entered your purchase cost per share.
To enter cost per share:
1. Open your portfolio
2. Click the Edit button.
3. Confirm that the Purchase Price you entered was on a per share
basis by entering the value on the Purchase Price
Per Share box. Back to Top
Check Commission Fees Entry
Gain/loss takes into consideration any commission you entered when
you created a new entry in your portfolio. It considers the entire
commission number as part of your cost to purchase.
To check commission fees entry:
1. Open your portfolio
2. Click the Edit button.
3. Ensure you correctly entered any commission when you created a
new entry in your portfolio. Back to Top
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