Caller ID details are missing - AOL Call Alert

The Caller ID information provided by Call Alert is not acquired from the telephone company. Call Alert does not display Caller ID information the way a standard telephone does.

All Call Alert Caller ID information comes from a third-party vendor (not the telephone company). Sometimes, information about the caller is not sent or gets lost when it passes through the various telephone networks and switches. In such cases, when the Caller ID vendor has no information about the caller, the Caller ID will not display any details. Please contact your telephone company for further assistance.

Related Articles: