Unable to receive updates from McAfee Internet Security Suite - Special edition from AOL

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Unable to receive updates from McAfee Internet Security Suite - Special edition from AOL

If you are unable to receive McAfee updates, try the solutions listed below. After trying the first solution, check whether you receive the updates. If you still do not receive any updates, try the suggested solutions until the issue is resolved.

Run McAfee Virtual Technician

If you have trouble using the McAfee Internet Security Suite subscription software, you should try running McAfee Virtual Technician (MVT), which is an automatic issue-detection and repair tool. MVT is a McAfee online support process that resolves nearly 50 percent of McAfee product issues. You can download this small utility for free by visiting mvt.mcafee.com.

If MVT doesn’t resolve your issue, you will be presented with additional support options.


Manually update McAfee

Updates from McAfee are automatic. However, the McAfee software may not receive updates automatically if some processes do not respond properly. Updating the software manually will resolve this issue. For instructions on how to stop and restart the process, refer to the help article How do I manually update McAfee Internet Security Suite - Special edition from AOL?


Uninstall and reinstall McAfee Internet Security Suite - Special edition from AOL

Uninstalling and reinstalling McAfee Internet Security Suite – Special edition from AOL may resolve the issue. For instructions on how to uninstall and reinstall McAfee, refer to the links below.

1. Uninstall McAfee Internet Security Suite - Special edition from AOL

2. Reinstall McAfee Internet Security Suite - Special edition from AOL



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Last updated: 04-13-2012
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