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How do I redeem coupons using the Shortcuts.com service?

The coupons you've selected on Shortcuts.com™ are added to your registered store card(s) automatically. When you check out at the store, simply present your store card to the cashier. If you've purchased a qualified product, your coupons will be redeemed instantly! It's that easy!

FAQs

I wasn't able to redeem my Shortcuts.com coupons at my store. What happened?
Do I have to print my coupons to use them at the store?
How do I get credit for a coupon that was not properly redeemed?
What is Shortcuts.com Cash?
How do I know I've gotten credit for a coupon?
Can I use a coupon more than once?
What happens to expired coupons?
What if my store is out of a product when I try to redeem a Shortcuts.com coupon?

I wasn't able to redeem my Shortcuts.com coupons at my store. What happened?

Our participating stores are grouped geographically and your card may only work within a certain region due to limitations with our partner retailers' systems. If you are unable to redeem coupons at your favorite store, follow these two simple steps: 1. Go to My Profile and change your zip code to the zip code of your favorite store. 2. Go to My Cards, delete your store card, and re-add your store card.

Do I have to print my coupons to use them at the store?

No, you do not have to print anything in order to redeem Shortcuts.com coupons. Simply present your store card at checkout and your savings will be automatically subtracted from your total bill! Of course, it is a good idea to print out a shopping list as a reminder of which coupons you have stored on your store card.

How do I get credit for a coupon that was not properly redeemed?

Go to the Contact Us page and report the problem within 30 days of your shopping trip using the Customer Care Resolution Form. We will treat your inquiry as a priority until it is resolved.

What is Shortcuts.com Cash?

Shortcuts.com Cash are special coupons that are provided by Shortcuts.com for various promotional or customer service needs. They will appear in the My Coupons page and work just like other Shortcuts.com coupons. Once added to your store card(s), the specified amount will be deducted from your total grocery bill at checkout. Each Shortcuts.com Cash coupon can be used for a single item of equal or greater value than the coupon and cannot be combined with other Shortcuts.com promotions. Shortcuts.com Cash coupons expire 60 days from the date of issue, and are automatically redeemed on your next shopping trip.

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How do I know I've gotten credit for a coupon?

There are a three ways you can check to see if you've received credit for a coupon.

1. Your store receipt will show redemption of your Shortcuts.com coupons.
2. All coupons are listed under My Coupons. Simply select the redeemed link to see your savings.
3. You will receive an email receipt of your savings for each shopping trip.

Can I use a coupon more than once?

No. Unless otherwise specified, once you redeem a coupon at one store it cannot be used again.

What happens to expired coupons?

Expired coupons are removed from all store cards. Expired coupons can be viewed on the My Coupons page.

What if my store is out of a product when I try to redeem a Shortcuts.com coupon?

As with any grocery coupon, there is no raincheck policy if your store does not carry or is out of a specific product. Please check back with your retailer on your next shopping trip or try another Shortcuts.com partner store location.

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Last updated: 08-07-2009
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