Problems accessing AOL Mail Calendar

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Problems accessing AOL Mail Calendar

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You may not be able to access AOL Mail Calendar for any one of several reasons. After trying the first solution, check whether you can access AOL Mail Calendar. If you are still unable to access AOL Mail Calendar, continue using the suggested solutions until the problem is fixed.

Solutions


Disable pop-up blocking software

In order to address this issue, please disable your pop-up blocking software. Alternatively, you could add a website such as AOL.com to the "white list" of domains accepted by your pop-up blocker software. If you are unsure of how to disable your pop-up blocking software or to add a domain to the"white list," please contact the vendor of your pop-up blocking software for assistance or simply refer to the Help guide included with your software.

Notes:

To disable the pop-up preferences on the AOL software, refer the online help article AOL Pop-Up Control Settings

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Check whether Java applet scripting and cookies are enabled in Internet options

If disabling pop-up blocking software did not correct the issue, ensure that Java Applet Scripting and Cookies are enabled in Internet Options.

To enable Java™ and cookies, do the following:
1. Click Start, click Programs or All Programs, and then click Internet Explorer.
2. Click the Tools menu, and then click Internet Options.
3. Click the Security tab.
4. Click the Internet icon, and then click Custom Level.
5. Scroll down to the Scripting section, under Active scripting, choose the Enable option by clicking it.
6. In the Scripting of Java applets section, choose the Enable option by clicking it.
7. Click OK.
8. Click the Privacy tab.
9. Click Advanced.
10. Check the Override automatic cookie handling box, check the two Accept options, and then click OK.
11. Click OK.

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Clear cookies, cache, history and footprints

When you visit a website, temporary internet files, cookies, and your browsing history are stored on your computer to record your return visit. Deleting these files can often fix the problem you're experiencing.

Note: Once you clear your cookies, cache, history and footprints, you may lose the following:

  • AOL Radio presets
  • Websites you have visited
  • Your shopping cart
  • Your customized pages

The instructions to clear your cache, cookies and footprints will differ depending on the browser you use. To learn how, please visit our help article Clear cookies, cache, history and footprints.


Sign out, and then sign back in

Sometimes, the easiest solution is also the best. Try signing out of AOL Mail, wait a few minutes, and then sign back in.



About this article:
Last updated: 07-23-2014
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