Norton 360(TM) FAQs
Norton 360(TM) FAQs
Norton 360™ delivers comprehensive, easy-to-use protection that keeps your PC running at its best, and works hard to defend you, your computer and your files from nearly any threat. Stay protected with Insight technology that blocks viruses and cybercriminals, PC tune-up software to help optimize your PC, Safe Web Social Media Scanner, Parental Controls and much more.
Some key features Norton 360 provides are:
Yes, you must download Norton 360 to use the product. Downloading is easy. Click Get Started Now in your confirmation page or confirmation email and follow the on-screen instructions to download the product.
Note: If you can’t locate the confirmation email, you can resend it from My Account. Go to My Account and sign in with your master Username or Email and Password, then type the answer to your Account Security Question and click Continue. Under the AOL Security Essentials subscription information, click Get Started and your confirmation email will be resent. Alternatively, please call 1-800-827-6364 for one of our representatives to resend you the confirmation email.
One subscription of Norton 360 can be used on up to three computers.
You will need a working internet connection (through dial-up, broadband or Wi-Fi connection) to download and use Norton 360.
Norton 360 supports the following operating systems:
Minimum hardware requirements:
If you need technical support, please visit the Norton 360 Support Portal at norton.com/aol_n360. There, you will find help articles, discussion forums, FAQs, and additional contact information so you can call, chat or email with a Norton support representative.
Go to My Account and sign in with your master Username or Email and Password, then type the answer to your Account Security Question and click Continue. Under Account Options, click View My Statements. Select the Billing Statement tab to view the billing history for your account.
For questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET and Saturday between 8AM and 10PM ET.
Lifestore is a website that lets you browse, research and purchase AOL products. It also allows you to open and maintain an online account that helps you manage, add or cancel subscriptions to products. We may add, change or discontinue offers for products at any time. Check out the Lifestore Terms of Service for more information.
AOL Fulfillment Services is a subsidiary of the AOL Family that handles billing and customer service relationships with AOL’s third-party vendors. To find out more information, read About AOL Fulfillment Services.
|About this article:|
|Last updated: 04-19-2012|
|© 2010 AOL Inc.|