1. What's new in AIM for Mac 2.0?
2. What do I do if I'm unable to sign on to AIM for Mac because the application hangs after clicking the Sign In button?
3. How do I enable the Instant Message (IM) logging feature in AIM for Mac?
4. How do I delete a Keychain entry in AIM for Mac?
5. How do I hide offline buddies?
6. Can I print my IM conversations?
7. How do I transfer my buddy list from one screen name to another in AIM for Mac?
8. How can I see the time of the messages sent?
9. Does AIM for Mac support audio and video?
10. After changing my password, how long does it take before I can use the new password to sign on to AIM for Mac?
11. Why do I get the message "Unconfirmed User Name" when I try to sign on to AIM for Mac?
1. What's new in AIM for Mac 2.0?
AIM® for Mac® 2.0 is the newest version of the AIM software for Mac. We've optimized the AIM for Mac's file size, fixed a bunch of bugs, and resolved connectivity issues. The key enhancements to AIM for Mac 2.0 include the following:
2. What do I do if I'm unable to sign on to AIM for Mac because the application hangs after clicking the Sign In button?
Issues with your Keychain can prevent you from signing on to AIM for Mac. Try fixing Keychain problems with the Keychain Access application.
1. On the Finder toolbar, click the Go menu, and then click Utilities.
2. Double-click Keychain Access.
3. Click the Keychain Access menu, and then click Keychain First Aid.
4. Type your password, choose the Repair option, and then click Start.
5. After the repair is complete, restart AIM, and then sign on.
3. How do I enable the Instant Message (IM) logging feature in AIM for Mac?
To enable IM logging
1. Start the AIM for Mac software, and then sign on with your screen name and password.
2. Click the AIM menu, and then click Preferences.
3. Click the IM tab.
4. Click the Enable IM logging box to place a check mark in it.
5. Click the red dot in the upper left to close the preferences window.
4. How do I delete a Keychain entry in AIM for Mac?
1. On the Finder toolbar, click the Go menu, and then click Utilities.
2. Double-click Keychain Access.
3. Click the login keychain on the upper left of the Keychain Access window.
4. On the right side, select all of the AIM entries.
5. Select all the AIM entries. Hold down the option key, click the mouse button, and then click Delete "AIM".
6. Click the Delete button to confirm.
7. Click the red dot in the upper left to close all open windows.
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5. How do I hide offline buddies?
By default, your buddies in the Buddy List® are displayed in groups with the last group being the Offline group. You will initially see all of your buddies in the Offline group, and when a buddy comes online, he/she will immediately be moved to his/her pre-assigned online group.
You can hide the Offline group by clicking the View menu, clicking Offline Buddies, and then clicking Do Not Show. Your Offline group will disappear.
You can see all of your offline buddies in one group by clicking the View menu, selecting Offline Buddies, and then clicking Show as One Group. Then, you will not see your offline buddies with your online buddies.
You can also show your offline buddies within each of the groups by clicking the View menu, clicking Offline Buddies, and then clicking Show in Groups. You will now not have an Offline group, and all your offline buddies will be displayed.
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6. Can I print my IM conversations?
Yes, the latest version of AIM for Mac features IM logging, which generates HTML files of your conversations. These files can be printed from your browser. However, you need to enable IM logging.
To print IM conversations, click the People menu, and then click View IM Log. Your conversations will be displayed in the browser from where you can print them.
7. How do I transfer my buddy list from one screen name to another in AIM for Mac?
There is currently no way to transfer your buddy list from one screen name to another using AIM for Mac 2.0. This version does not support importing and exporting of buddy lists. However, if you are using the old AIM version 4.7, you can export your buddy list and import it to another screen name.
8. How can I see the time of the messages sent?
You can see timestamps in your IM conversation history by clicking the View menu and then selecting Show IM Timestamp. Once you activate this option, you will see a timestamp displayed to the right of the buddy name in the conversation history. This feature will be on by default.
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9. Does AIM for Mac support audio and video?
No, AIM for Mac doesn't support audio and video at this time.
10. After changing my password, how long does it take before I can use the new password to sign on to AIM for Mac?
The change should take place immediately.
11. Why do I get the message "Unconfirmed User Name" when I try to sign on to AIM for Mac?
If you cannot sign on to AIM for Mac and you see the message "Unconfirmed User Name," "Unconfirmed Screen Name," or "Account Not Confirmed," it means that you registered your e-mail address as a screen name but have not clicked the confirmation link in the confirmation e-mail. Before you can sign on to AIM, you must first click the confirmation link to confirm your account.
In the confirmation e-mail sent to you by AOL (Screen Name Service), you will see a link that reads:
"Yes, I made this request and I want to reserve this e-mail address as part of the AOL Screen Name Service." Please click the link in your e-mail to confirm your screen name. You will be asked to enter your password again to complete the confirmation process. That's it! Now you are ready to sign on to AIM.
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