Troubleshooting AOL Mail

• Cannot sign on to AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Mail using third-party software (Outlook, Thunderbird, Windows Live, Eudora, iPhone, etc.)
• AOL Desktop v10.1 for PC or Mac

• Emails missing from AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Desktop v10.1 for PC or Mac

• Unable to receive emails from specific senders on AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Mail with third-party software (Outlook, Thunderbird, Windows Live, Eudora, iPhone, etc.)
• AOL Desktop v10.1 for PC or Mac

• Cannot read email using AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Desktop v10.1 for PC or Mac

Note: If you are unable to read the email because, the font or text on your computer may appear small. To learn how to resize the font or text on your computer, please refer to our online help article How do I enlarge or reduce the text or font size on my computer?

• Cannot view pictures on AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Desktop v10.1 for PC or Mac

• I do not receive attachments in AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Desktop v10.1 for PC or Mac

• Unable to send emails using AOL WebMail
• AOL classic software (9x and prior versions) for PC or Mac
• AOL Mail with third-party software (Outlook, Thunderbird, Windows Live, Eudora, iPhone, etc.)
• AOL Desktop v10.1 for PC or Mac

• Cannot send email attachments or embedded files on AOL WebMail
• AOL classic software (9x and prior versions) for PC
• AOL Desktop v10.1 for PC or Mac

• Problems Signing in
• Cannot sign in to AOL Mail for the Web
• AOL Mail screen is blank
• AOL Mail sign on screen is missing
• I get signed off from AOL Mail once I close my browser
• Problems Sending or Composing Mail
• Unable to send emails using AOL Mail
• Cannot send email to a specific person
• Unable to use the spell check feature on AOL Mail
• Cannot send email attachments or embedded files on AOL Mail
• Cannot reply to emails in AOL Mail
• Images don't show when forwarded through AOL Mail
• Unable to use the auto complete feature in AOL Mail
• The sent folder or outbox contains email that I didn't send
• Email sent to internet address is delayed or slow
• Problems Receiving or Reading Mail
• Cannot read email using AOL Mail
• Cannot view pictures on AOL Mail
• I don't receive the emails I sent to myself
• The sent folder or outbox contains email that I didn't send
• Unable to save emails
• Cannot retrieve email from AOL Mail
• I do not receive attachments in AOL Mail
• Emails missing from the Saved On AOL folder
• Unable to receive emails from specific senders on AOL Mail
• How can I find emails that are missing from my AOL Mail for the Web inbox?
• Email is temporarily unavailable
• Error Messages
• Common mailer-daemon messages
• C0FE Errors
• Message: Gateway timed out - error 504 when accessing AOL Mail
• Message: IM-0405 No Mailbox Is Available at This Time for [Screen Name]. Please...
• Message: This Address is Too Long. Addresses Are a Maximum of 16 Characters
• We're sorry. Your Session Has Expired. You have exited AOL Mail
• Message: This email Exceeds the Acceptable Storage Size.. ML0028
• Message: IM-0407 You cannot send an email from a linked account
• Message: Page cannot be displayed when accessing AOL Mail
• Message:The Recipient(s) Mailbox Cannot Be Found. Please Check...ML0029
• Message: Invalid screen name on AOL Mail while using Safari on Mac OS X
• Message: An Error Occurred While Loading the Page with AOL Mail
• Message: Your mail session has timed out... log in again - AOL Mail
• Why did I get the error message "Message: Mailbox is temporarily unavailable" when using AOL Mail for the Web?
• Message: Error:0x800CCC78 The message could not be sent because the server rejected...
• Message: IM-0406 Could Not Send Mail to [Screen Name]
• Message: We're sorry. Addresses are Temporarily Unavailable.
• Message: ML-0016 - Recipient Error
• Message: Mail Cannot Be Sent at This Time: Error Code RS
• Message: ML-0012 - Too Many Body Parts in Composed Mail
• Message: ML-0019 - Too many recipients
• E-mail returned with an error message from AOL