Power cycle your computer, modem and/or router using Windows

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Power cycle your computer, modem and/or router using Windows

Cycling the power on your computer, modem and/or router can solve several different problems. It’s usually a first-resort solution if your computer is running slow or if certain applications are giving you problems. Similarly, power cycling your modem or router can potentially fix problems with your internet connection. Read on below for instructions.

 

Before you start

You should probably print or save a copy of these instructions as you may have to close this page as you go through the following suggested solutions.

You will also need to know the version of Microsoft Windows installed on your computer. You can find this information by following the instructions given in the online help article How do I determine the version of Windows I have.

IMPORTANT: Save all information before cycling the power to your computer, modem or router. Doing so will prevent the loss of any important information you may have open on your computer.

 

Solutions


 

 

Power cycle Windows 8

    1. Move the mouse pointer to the top right of the Desktop screen and then click the Power button.

    2. Click the Shut down option.

    3. Once your computer is fully shut down, turn it back on.

 

Power cycle Windows 7

    1. Click Start (usually found in the bottom left-hand corner of your screen) and then click Shut down.

    2. Once your computer is fully shut down, turn it back on.

 
Power cycle Windows Vista

    1. Click Start (usually found in the bottom left-hand corner of your screen) click the arrow next to Lock this computer, and then click Shut Down.

    2. Once your computer is fully shut down, turn it back on.

 
Power cycle Windows XP

    1. Click Start (usually found in the bottom left-hand corner of your screen) and then click Shut Down.

    Note: If you are using Windows XP Home Edition, click Start, and then click Turn Off Computer. Select Turn Off and then click OK.

    2. Once your computer is fully shut down, turn it back on.

 
Power cycle Windows 2000

    1. Click Start (usually found in the bottom left-hand corner of your screen) and then click Shut Down.

    Note: Select Shut Down from the drop-down menu and then click OK.

    2. Once your computer is fully shut down, turn it back on.

 
Power cycle Windows 98/Me

    1. Click Start (usually found in the bottom left-hand corner of your screen) and then click Shut Down.

    Note: Select Shut Down from the list of options and then click OK.

    2. Once your computer is fully shut down, turn it back on.

 
Power cycle your modem and router

If you're using an external modem (and possibly in conjunction with a router), follow these directions to power cycle:

    1. Shut down your computer.

    2. Unplug the power cord from your modem. If you have a router, unplug it as well.

    3. Wait 30 seconds.

    4. Plug the power cord back into your modem. If applicable, plug the power cord back into your router.

    5. Turn on your computer.

 

 

 


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Last updated: 05-28-2013
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