Forget schlepping to all those big-box stores. If you’re looking to speed up your computer or backup your hard drive files, you don’t even have to leave your computer desk. Lifestore is a one-stop shop for buying a variety of AOL products and services, such as SafeSocial and McAfee Internet Security, whether or not you’re a paying AOL member.
To view products and services featured on Lifestore, please visit the Lifestore Directory for a complete listing.
The fastest and easiest way to manage your AOL products and services is by going to My Account. Under Service Options, click Manage My Subscriptions. This will bring up the Manage My Services & Subscriptions page, which will allow you to browse through each subscription you're currently enrolled in.
To learn how you can purchase products from Lifestore, read our help article AOL extends its products and services to non-AOL members.
Anxious to get started with your new AOL service? We make it pretty easy. Whenever you sign up for a product or service, you’ll receive an Order Confirmation email. To activate the product, click on the Get started now button in the email.
For additional information, please visit How do I activate/download a product or service from Lifestore?
Absolutely! You can use any valid email address, even if it’s not an AOL email address. We promise we won’t hold it against you.
You cannot register for more than one Lifestore product or service at one time.
Even if you’re an AOL member, there are a few reasons why you might be having difficulty subscribing to a product:
Some products offer only one free trial per customer, so if you’re trying to download a trial for a second time, our records will notice.
What do you got? (Just kidding.) We accept most major credit cards, including Visa, Visa Debit, Master Card, Master Card Debit, American Express and Discover. If you’re a member, you can change your credit card and other billing information in My Account.
We’re sorry, but the above credit cards are the only methods of payment we accept.
As long as you have a U.S.-based billing address, which includes military bases, you can purchase our products through Lifestore from anywhere in the world in U.S. dollars. Our British pals from across the pond can purchase products through our Lifestore UK site in pounds.
There are a number of reasons why a credit card might not go through. Did you double check the expiration date? Did you accidentally go over your credit limit? Did the bank block your card for security reason? The best thing to do is contact your card’s customer support to see what happened and what you can do to get your credit card working again.
Each product will appear as a separate charge on your billing statement. All products appear as AOL*PS followed by the product name.
You can see your billing information and history at My Account. Sign in with your master Username or Email and Password. If prompted with the Account Security Question, type in the answer. Under Account Options, click the Manage My Wallet and Billing Info link to view the billing details of the products you purchased.
If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
Go to My Account and sign in with your username and password, answering the security question if asked. Under Service Options, click Manage My Subscriptions to view the services you subscribe to.
Most of the services available through Lifestore are offered through partnerships with the manufacturing companies. If you subscribed to one of the services we offer through a different retailer, you’ll have to manage your subscription and account through that company. If you’re not sure if you bought a service through us or from someone else, check your credit card statement. If it was purchased through Lifestore, the charge will begin with AOL*PS followed by the product name.
If you’re sure you bought the service through us, but it still doesn’t appear in My Account in Manage My Subscriptions, call 1-866-485-9217 Monday through Friday between 8AM and 1AM ET, and Saturday between 8AM and 10PM ET.
For technical support, see the help article Help downloading Lifestore products to see the appropriate phone number or website for your product or service.
AOL Fulfillment Services is a subsidiary of the AOL Family that handles all billing relationships with AOL’s third-party vendors. To find out more info, read About AOL Fulfillment Services.
You want to cancel your services? Was it something we said? If you must, see the help article Cancel your premium service subscription for directions on how to cancel your product.
|How do I activate/download a product or service from Lifestore?|
About AOL Fulfillment Services
AOL extends its products and services to non-AOL members
Unable to purchase a subscription when account is pending cancellation
Usernames on an account are unable to purchase additional Lifestore products
Message: You are currently eligible for one LifeLock subscription
Message: You are currently eligible for McAfee Anti-Virus protection for up to three computers
Message: Whoops... You attempted to place an order using an ineligible screen name
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|Last updated: 03-14-2014|
|© 2013 AOL Inc.|