Mobile AIM Apps

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Mobile AIM Apps

AIM is available on your Android or iPhone devices to take with you on the go. With your AIM mobile app you're able to chat with your friends away from your computer, and still have access to your buddy list, group chat features, third party social networks, and your profile and status messages. For more AIM mobile features outside the mobile apps, see our AIM Mobile help page.

Select a heading below to expand FAQs for your mobile device.

iPhone FAQs

Download AIM Mobile for iPhone from the Apple App Store. If you already have the AIM app for your iOS device make sure to check for updates so that you know you're getting the latest and greatest experience of AIM.

Select a heading below to expand the answer to your question.

How do I send an IM (Instant Message)?

  1. Once you’ve signed in, tap the new chat icon at the bottom of your screen.

  2. Find the person you’d like to message by scrolling through your contacts or typing the name of your contact, and then tap his/her name or picture.
  3. Tap Start in the top right corner of your screen. 

  4. Enter your message in the text box at the bottom of your screen and type your message. Tap Send.

How do I send an IM as a text message?

You can send a text message from AIM on your iPhone by adding +1 and the number of the person you want to message.

  1. Tap the start a new chat icon.

  2. Tap in to the Enter a name, or +1 and mobile number to SMS text box.
  3. Enter +1 and then the number of the person you want to text. For example: +14084084088.

  4. Tap Return.

  5. Tap Start.

  6. Type your message.

  7. Tap Send.

Where is the IM time stamp?

In previous versions of the AIM app, each message had an individual time stamp even if the IMs were sent in the same minute. With our latest update, we have condensed the time stamps for messages that were sent during the same time. For example, if three IMs were sent at 2:45PM, all of those messages will be under the time stamp, 2:45PM. The moment the minute changes to 2:46PM, a new time stamp will be shown followed by the IMs that were sent during the minute of 2:46PM.

How do I find my contact list?

  1. To find your contacts, tap the Friends icon at the bottom of your screen.

  2. Tap the Contacts tab. 

  3. All of your AIM contacts will be in this list.

How do I add a new contact?

Tap the Friends icon at the bottom of your screen, and then tap the Contacts tab. All of your AIM contacts will be in this list. From this screen you can tap the plus sign in the top right corner to add a new contact. Type in your friend's Username or email address and tap Add.

How do I add my Facebook or Google Gtalk contacts?

Begin by tapping the Profile icon in the bottom right corner, then tap Third Party Networks. Follow the instructions below for Facebook and Google Gtalk.

  • Facebook
    1. Tap the plus sign next to the Facebook option.
    2. Enter your login credentials and tap, Log In.
    3. Tap Allow All.
    4. Your Facebook friends will now appear in your Contact list.

  • Google Gtalk
    1. Tap the plus sign next to the Google Gtalk option.
    2. Enter your Google Email and Password.
    3. Tap Sign In.
    4. Your Google Gtalk contacts will now appear in your Contact list.

How do I start a group chat?

  1. Tap the new chat icon at the bottom of your screen.

  2. Type the name or Username of the first friend and tap your friend’s icon when it appears.
  3. Follow the same process for every friend you’d like to add to this group chat.

  4. Once you’ve added each contact, type the name of the group right below.
  5. Tap Start in the top right corner.
  6. Tap into the text box at the bottom of your screen and type your message.
  7. Tap Send.

How do I add a contact to an existing group chat?

  1. Tap into the group chat that you’d like to add a friend to.
  2. Tap the gear in the top right corner of the screen. 

  3. Tap Add Member.

  4. Type the name or Username of the person you want to add.
  5. Tap Invite.

How do I mute a group chat?

  1. Tap into the group chat that you’d like to mute.
  2. Tap the gear in the top right corner of the screen. 

  3. Toggle the Mute Group switch to ON.

How do I leave a group chat?

  1. Tap into the group chat that you’d like to leave. 

  2. Tap the gear in the top right corner of the screen.
  3. Tap Leave Group.

How do I share photos in my conversation?

  1. Tap the new chat icon at the bottom of your screen.

  2. Find the person you’d like to message by scrolling through your contacts or typing the name of your contact, and then tap his/her name or picture.
  3. Tap the paperclip in the lower left corner.
  4. Tap the camera icon.

If you’d like to take a photo to send:

  1. Tap Take Photo.
  2. Take the photo using your iPhone's built in camera.
  3. Tap Use Photo.
  4. Tap Send.

If you’d rather send a photo that already exists on your iPhone:

  1. Tap Choose From Library.
  2. Tap Camera Roll to view your photos.
  3. Tap the photo you’d like to send.
  4. Tap Send.

How do I add my social networks?

  1. Tap the Profile icon at the bottom right of your screen.
  2. Tap Third Party Accounts.
    • Facebook
      1. Tap Connect Facebook.
      2. Log In to your Facebook account.
      3. Tap Edit.
      4. Tap the notification options to make sure all of your notification preferences are checked.
    • Twitter
      1. Tap Connect Twitter.
      2. Sign in with your Twitter email and password credentials.
      3. Tap Authorize app.
    • Instagram
      1. Tap Connect Instagram.
      2. Sign in with your Instagram Username and Password.
      3. Tap Login.

How do I view my social notifications?

Get all of your social notifications on AIM for iPhone. AIM allows you to sync your Facebook, Twitter, and Instagram accounts with your AOL username, creating a near one-stop shop for your social connections. You can access the social notifications tab by tapping the Bulleted List icon in your app.

Under the Social Notifications tab, you can view updates from your friends across Facebook, Twitter, and Instagram (if you've configured AIM with your respective social media accounts).

You can also "like" and comment on updates by tapping the Like and Comment buttons, respectively. Anything you like or comment on will also appear on the respective social network; not just in AIM.

How do I use off the record?

  1. Tap the plus sign in the top right corner. 

  2. Tap Go Off the Record.

  3. To undo the off the record feature, tap the plus sign in the top right corner, and then tap Go On the Record.

How do I clear message history?

  1. Start a chat with the person you want to clear your history with.
  2. Tap on the plus sign in the top right corner. 

  3. Tap Clear Message History.

  4. Tap OK.

How do I block/ unblock someone?

How to block someone:

  1. Tap the Name or Username of the person you want to block.
  2. Tap the phone icon in the top right corner. 

  3. Tap View User Details

  4. Tap Block Username.

How to unblock someone:

  1. Tap the profile icon at the bottom-right of your screen. 

  2. Tap Blocked Users

  3. Tap Edit in the top right corner.
  4. Tap the red minus icon for the person you want to unblock.
  5. Tap Unblock.

How do I get a new Username?

  1. Tap the plus sign in the top right corner of the AIM sign-in screen. 

  2. Tap Create an AIM account

  3. Fill in the required information and tap Sign Up.

How do I edit my notifications?

  1. Tap the profile icon on the bottom right corner of your screen. 

  2. If you’d like your sounds off, toggle the Sounds switch to OFF.
  3. If you’d like to change your notification sounds, tap on the different sound options until you find one you like. Make sure the one you want is checked. Toggle the Sounds switch to ON.

How do I change or turn off my push notifications?

  1. Tap the profile icon on the bottom right corner of your screen.

  2.  
  3. You can Toggle the Notifications switch ON or OFF.
  4. You can also select the type of notification you would like by tapping through the options and checking your favorite.

How do I set quiet hours/ do not disturb?

Quiet Hours:

  1. Tap the profile icon on the bottom right corner of your screen. 

  2. Toggle the Do Not Disturb switch over to ON

  3. Set your preferred quiet hours.

  4. This quiets all sounds and turns off push notifications. If your iPhone is set to vibrate when your phone is turned to silent, your phone will still vibrate for each notification.

Do Not Disturb:

  1. Tap the profile icon on the bottom right corner of your screen.
  2. Toggle the Do Not Disturb switch to ON. 

Why is there no Lifestream?

We've made many difficult decisions about which features to include in the new AIM, and found that Lifestream didn't make sense to include in this version. We've included a new social notifications feature that alerts you to relevant activity on a handful of social networks, including some accessible through Lifestream. However, we know this is not the same as including Lifestream altogether, and appreciate you checking out our latest version of AIM. We hope you stick with us as we continue improving the application.

iPad FAQs

Download AIM Mobile for iPad from the Apple App Store. If you already have the AIM app for your iOS device make sure to check for updates so that you know you're getting the latest and greatest experience of AIM.

Select a heading below to expand the answer to your question.

How do I send an IM with the AIM for iPad app?

  1. In the far left IMs column, tap the + icon.

  2. Type the name of the person you'd like to IM.

  3. Tap that person's name when it comes up.
  4. Type your message.

  5. Tap Send.

How do I add a contact?

  1. In the far-right Buddies column, tap the + sign.

  2. Select if it's an AIM or Google contact, by tapping the arrow next to AIM.
  3. Add the Username and Full Name.
  4. Select which group you'd like to add that contact to, by tapping the arrow next to Select a Group. 

  5. Tap the name of the group to select it.
  6. Tap Add Buddy in the top left corner.

  7. In the top right right corner, tap Add.

How do I change my presence?

Need to let your friends know you'll be away from your iPad for a bit? No problem. Here's how to set your availability:

  1. In the top left corner, tap your name.
  2. Tap your preferred status: Online, Away, or Invisible. Make sure it's checked. 

How do I share photos?

  1. Begin chatting with your buddy on your AIM iPad app.
  2. In the center chat column, in the bottom left corner next to the chat field, tap the Paper Clip icon.
  3. Tap the Camera icon and select Take Photo, Choose from Library, Use Last Photo Taken, or Google Image Search. After selecting a photo it will attach to your IM.
  4. Tap Send to send the photo.

How do I add my location to my IMs?

  1. Begin chatting with your buddy on your AIM iPad app.
  2. In the center chat column, in the bottom left corner next to the chat field, tap the Paper Clip icon.
  3. Tap the Location icon. This is the icon in the middle of the options.
  4. If prompted to turn on Location Services, tap Allow. Your location will attach to your IM.
  5. Tap Send to send the IM with your location data.

How do I send a voice message?

  1. Begin chatting with your buddy on your AIM iPad app.
  2. In the center chat column, in the bottom left corner next to the chat field, tap the Paper Clip icon.
  3. Tap the Microphone icon.
  4. To record a message, tap the Recording button (red circle), and then speak your message.
  5. To stop recording, press the Stop Recording button (red square).
  6. If you're happy with your voice message, tap Use. To delete the voice message, tap Clear.
  7. If you tap Use, the voice message will attach to your IM. Tap Send to send the IM with your voice message.

How do I change my color theme?

  1. Tap your name in the top left corner of your screen.
  2. Tap Themes.

  3. Tap a theme or Custom Theme to create your own. 

  4. Select a specific theme by tapping the theme name.

  5. Once you've set your theme, tap your name in the top left corner once again.

How do I set IM Forwarding?

Here's how to forwarding your IMs to your mobile phone while you're away from your iPad:

 
  1. Tap your name in the top left corner of the screen.
  2. Tap Preferences.

  3. Toggle Notifications to ON.

  4. Tap Pending Confirmation.

  5. Add your mobile number and tap Save. Follow the on-screen instructions. 

How do I set my notification preferences?

Here's how to set your push-notification preferences:

  1. Tap your name in the top left corner of the screen.
  2. Tap Preferences.

  3. Tap your preference: Brief, Sender only, Normal, or Full.

  4. Tap your name in the top left corner to return to your messages.

How do I set my exiting preferences?

Would you like your AIM account to sign you out within 5 minutes or 24 hours from your last IM? Here's how to set those preferences:

  1. Tap your name in the top left corner of the screen.
  2. Tap Preferences.
  3. Tap Sign Out.

  4. Tap your sign-out preference.

  5. Tap your name in the top left corner to resume chatting.

How do I clear message history?

You have the option to clear your message history once a conversation is closed in your preference settings. Here's how:

  1. Tap your name in the top left corner of your screen.
  2. Tap Preferences

  3. Toggle the Clear Message History to ON.

How do I change my icon?

  1. Tap your name in the top left corner of the screen.
  2. Tap Edit on your existing icon.

  3. Tap either Take Photo or Choose Existing Photo, depending on your preference.

  4. Once you have your new icon selected, tap Use.

Android FAQs

Download AIM Mobile for Android from the Google Play Store. If you already have the AIM app for your Android device make sure to check for updates so that you know you're getting the latest and greatest experience of AIM.

Select a heading below to expand the answer to your question.

How do I send an IM (Instant Message)?

  1. Once you’ve signed in to your app with your Username and Password, tap the new chat icon at the bottom of your screen.

  2. Find the person you would like to message by scrolling through your contacts or typing the name of your contact, and then tap his/her name or picture.
  3. Tap Start in the top-right corner of your screen.
  4. Enter your message in the text box at the bottom of the screen and type your message.
  5. TapSend.

How do I find my contact list?

  1. Tap the Friends icon at the top of your screen, and then tap the Contacts tab. 

  2. All of your AIM contacts will be in this list. You can also search for a specific contact from the search box.

How do I add a new contact?

  1. Tap the Friends icon at the top of your screen. 

  2. Type the Username of your friend in the Start a Chat box.
  3. Tap Add User.

How do I add my Facebook or Google Gtalk contacts?

Begin by tapping the Profile icon in the top right corner. Follow the instructions below for Facebook and Google Gtalk

  • Facebook
    1. Tap the plus sign next to the Facebook option.
    2. Log In to your Facebook account.
    3. Tap Chat Networks.
    4. Your Facebook contacts will now appear in your contact list.

  • Google Gtalk contacts
    1. Tap the plus sign next to the Gtalk option.
    2. Sign in to your Google account.
    3. Your Google Gtalk contacts will now appear in your contact list.

How do I start a group chat?

  1. Tap the new chat icon at the bottom of your screen. 

  2. Type the name or Username of the first friend, and then tap your friend's icon when it appears.
  3. Follow the same process for every friend you’d like to add to this group chat.
  4. Once you’ve added each contact, type the name of the group right below.
  5. Tap Start in the upper-right corner.
  6. Tap into the text box at the bottom of your screen and type your message.
  7. Tap Send.

How do I add a member to an existing group chat?

  1. Tap into the group chat that you’d like to add someone to.
  2. Tap the gear in the upper-right corner of the screen.
  3. Tap Add Member.
  4. Type the name or Username of the person you want to add.
  5. Tap Invite.

How do I leave a group chat?

  1. Tap into the group chat that you’d like to leave.
  2. Tap the gear in the upper-right corner of the screen.
  3. Tap Leave Group.

How do I share photos in my conversation?

  • Tap the new chat icon at the bottom of your screen. 

  • Find the person you’d like to message by scrolling through your contacts or typing the name of your contact, and then tap his/her name or picture.
  • Tap Start in the top right corner of your screen.
  • Tap Share Photo.
  • If you'd like to take a photo to send:

    1. Tap Use Camera.
    2. Tap the camera icon to take a photo.
    3. Tap Done.
    4. Tap Send.

    If you'd like to send a photo that already exists on your Android:

    1. Tap Use Camera.
    2. Tap Select from Photos.
    3. Tap Gallery to view your photos.
    4. Tap the photo you’d like to send.
    5. Tap Send.

    How do I add my social networks?

    1. Tap the Arrow icon at the top of your screen.

    2. Tap your phone’s menu button and tap Manage Notifications.
      • Facebook
        1. Tap Connect Facebook.
        2. Log In to your Facebook account.
        3. Tap Edit.
        4. Tap the notification options to make sure all of your notification preferences are checked.
      • Twitter
        1. Tap Connect Twitter.
        2. Sign in with your Twitter email and password credentials.
        3. Tap Authorize app.
      • Instagram
        1. Tap Connect Instagram.
        2. Sign in with your Instagram Username and Password.
        3. Tap Login.

    How do I view my social notifications?

    Get all of your social notifications on AIM for iPhone. AIM allows you to sync your Facebook, Twitter, and Instagram accounts with your AOL username, creating a near one-stop shop for your social connections. You can access the social notifications tab by tapping the Bulleted List icon in your app.

    Under the Social Notifications tab, you can view updates from your friends across Facebook, Twitter, and Instagram (if you've configured AIM with your respective social media accounts).

    You can also "like" and comment on updates by tapping the Like and Comment buttons, respectively. Anything you like or comment on will also appear on the respective social network; not just in AIM.

    How do I use off the record?

    If you’ve started a chat with someone and don’t want to save the history of that chat session, tap your phone’s menu button while you're in the chat, and then tap Off the Record.

    To undo the off the record feature, tap your phone’s menu button. Tap On the Record.

    How do I clear message history?

    1. Start a chat with the person you want to clear your history with.
    2. Tap on your phone’s menu button.
    3. Tap Clear History.
    4. Tap OK.

    How do I block/ unblock someone someone?

    To block someone:

    1. Tap the Name or Username of the person you want to block like you were going to start a chat.
    2. Tap the profile icon in the upper-right corner. 

    3. Tap Block Username.
    4. When prompted, tap OK.

    To unblock someone:

    1. Tap the profile icon at the top right corner of your screen.

    2. Tap Blocked Users.
    3. Tap the contact you want to unblock.
    4. When prompted, tap OK.

    How do I get a new Username?

    1. From the AIM sign-in screen, tap Add Account.
    2. Tap Create an AIM account.
    3. Fill in the required information, and then tap Sign Up.

    How do I edit my notifications?

    1. Tap the profile icon in the top right corner of your screen. 

    2. Tap Sounds, and then select On or Off.

    Why is there no Lifestream?

    We've made many difficult decisions about which features to include in the new AIM, and found that Lifestream didn't make sense to include in this version. We've included a new social notifications feature that alerts you to relevant activity on a handful of social networks, including some accessible through Lifestream. However, we know this is not the same as including Lifestream altogether, and appreciate you checking out the new AIM. We hope you stick with us as we continue improving AIM.

    Blackberry FAQs

    How can I use my AIM tabs?

    We've organized AIM for BlackBerry with four tabs at the top of your screen:

    • IMs: This is a list of all of your active or recent IM conversations.
    • Buddies: This tab will show you a list of all your contacts and groups.
    • Lifestream: The Lifestream tab gives you updates from your contacts and some of your favorite social networking sites.
    • Me: From this tab, you can change your icon photo, your presence, your status and view your Lifestream updates.

    How do I send an IM (Instant Message)?

    1. Tap the Buddies tab.
    2. Tap the contact you'd like to IM.
    3. Tap in to the message box and enter your message.
    4. Tap in to the message box again after you've typed your message, or you can press the BlackBerry button and select Send IM.
    5. Message Sent!

    How do I switch conversations?

    To switch from one conversation to another or to return to the IMs tab, press your phone's back-arrow button. This will return you to the IMs tab and you can reply to another friend or switch to a different tab.

    Which operating systems are supported?

    Mobile devices running the BlackBerry Operating System version 4.5 or higher are all supported.

    How am I notified of a new IM?

    You'll see a red icon displaying the number of new IMs you have on the IMs tab. When you tap the IMs tab, you will also see a red notification for each of the contacts you received a new message from. The phone will vibrate or chime to let you know when a new message arrives.

    How do I change my presence?

    To change your availability, tap the Me tab. Select one of the options: Available, Away, or Invisible by tapping on it.

    How do I update my status?

    1. Tap the Me tab, and then tap in to the What's happening now? box.
    2. Type your status update.
    3. Tap Post.
    4. You have the following additional options:

      • Add your location by tapping the Where are you? button.
      • Add a photo by tapping the Add button with the camera in the status box.
      • Select which of your linked social networks you'd like to post to by tapping Post to: button.

      Your message is posted!

    How do I change my photo icon?

    1. Tap the Me tab.
    2. Tap your current icon.
    3. You can either take a picture using your BlackBerry camera or load a picture from your phone's photo gallery.

    Why isn't my BlackBerry AIM app working?

    You might be experiencing issues because the legacy version of AOL Instant Messenger for BlackBerry has been discontinued. But don't worry! You can still access AIM on your BlackBerry. Download the new AIM for BlackBerry application here: appworld.blackberry.com/webstore/content/13833.

    This new service supports BlackBerry OS 4.5 or higher and the new BlackBerry Torch. Learn more about the new BlackBerry AIM app here: mobile.aol.com/appdetails/BlackBerry/AIM.

    For more help, Contact Us.

    How do I sign out?

    Press the BlackBerry button at the top of your keypad. Tap Sign Out. That's all!




    About this article:
    Last updated: 06-16-2014
    © 2013 AOL Inc.