How do I reset my mailbox settings in AOL Mail?

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How do I reset my mailbox settings in AOL Mail?

Reset preferences and settings in your AOL Mail account to help fix several common issues.

When you reset, you re-synchronize the servers that control your mailbox, address book, calendar and preferences.

To reset your mailbox settings:

1. In the upper left corner of your inbox, while holding down your Shift key, click the AOL Mail logo.

2. A new browser window opens displaying AOL Mail System Summary.

3. Depending on which issue you're having trouble with, click the Reset button next to it.

  • Mailbox State: If you're experiencing issues with your mailbox, click Reset.
  • Address State: If you're experiencing issues with your address book, click Reset.
  • Calendar State: If you're experiencing issues with your calendar, click Reset.
  • User Preferences: To reset all of your AOL Mail preferences to default, click Reset.

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4. When you're done, close the AOL Mail System Summary window by clicking the X in the top right corner.

5. Sign out of your account and then sign back in.



 


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Last updated: 08-18-2014
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