Why am I not able to receive emails with attachments in AOL Mail?

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Why am I not able to receive emails with attachments in AOL Mail?

Trouble receiving mail that has attachments? A particular spam setting could be blocking messages with attachments. Let's check.

To check your spam settings:

1. In the upper right, below your Username, click Options and then click Mail Settings.

2. In the left panel, click Spam Settings.

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3. Next to "Content Filter", make sure the box next to Block mail containing pictures or files is not checked. If it is, click the box to clear it.

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4. Scroll to the bottom of the page and click Save Settings.

That should do the trick. You'll now be able to see what you've been missing!



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Last updated: 05-02-2014
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