Why is Spell Check not working in AOL Mail?

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Why is Spell Check not working in AOL Mail?

Spell check not working in AOL Mail? Let's fix it.

Try the solutions below, checking whether you can use the spell check feature after each solution. If the issue persists, continue using the suggested solutions until the problem is fixed.

Solutions


Sign out and then sign back in

Sometimes, the best solution is also the easiest. If you're having trouble accessing your mail, sign out of your account, wait a few minutes, and then sign back in. This will often do the trick.


Verify your spelling settings

If you're unable to use the spell check feature, check your spelling settings to ensure that the spell check feature is enabled and configured correctly. To learn how to enable spell check, please visit our help article How do I enable or disable spell check in AOL Mail?


Reset User Preferences

Resetting your User Preferences on the AOL Mail System Summary page can help resolve several common issues that you may be having by re-synchronizing the servers that control your mailbox. To reset user preferences refer our Online help article Reset AOL Mail User Preferences.


Clear browser cache, cookies and history

When you visit a website, temporary Internet files, your browsing history, and cookies are stored on your computer to record your return visit. Deleting these files can fix the problem that you're experiencing.

Note: Once you clear your cookies, cache, history, and footprints, you may lose the following:

  • AOL Radio presets
  • Websites you have visited
  • Your shopping cart
  • Your customized pages

The instructions to clear your cache, cookies, and footprints will differ depending on the browser you use. Please click the appropriate link from the ones given below for instructions to clear your cookies, cache, history, and footprints.


Reset web settings in Internet Explorer

If you've installed another web browser after installing Internet Explorer, some of your Internet Explorer settings may have changed. However, you can reset your Internet Explorer to its default settings. The home page, the search pages, and the default browser will be reset without changing the settings of the other browsers on your computer. Please click the link corresponding to the version of Internet Explorer you have on your computer to know how to reset your Web settings.


Use an Alternate Browser or Another Computer

Try to access your AOL Mail using a different browser or different computer, ideally from a different location.


Allow the following friendly URLs

If you are using a firewall, allow the following friendly URLs: (*.aol.com, *.aim.com, registration.aol.com, webmail.aol.com, and mail.aol.com). For additional support configuring third-party firewall, please contact the firewall manufacturer.


Check if Java Applet Scripting and cookies are enabled in Internet Options

Enabling Java applet scripting and cookies may help you resolve the issue. To learn how to enable Java applet scripting and cookies, please visit our online help article Enable Java applet scripting and cookies.





About this article:
Last updated: 09-03-2012
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