Images don't show when forwarded through AOL Mail

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Images don't show when forwarded through AOL Mail

The recipient of your email may not be able to view the picture in the email you forwarded through AOL Mail if you are sending email in plain text, or if you are using the Macintosh Safari™ browser. After trying the solution, check to see if the recipient of your email can view the picture in the email you sent. If they are still unable to view the picture in the email you sent, continue using the suggested solutions until the problem is fixed.

Enable Rich Text/HTML:

If your Compose Settings are not set to use rich text or HTML, images will not be seen in forwarded emails.

1. In the upper right, below your Username, click the Options drop-down menu, and then click Mail Settings.

2. In the left panel, click Compose.


3. Click the box next to Use Rich Text/HTML Editing to place a check mark in it.


4. Scroll to the bottom of the page and click Save.

Note: You can also enable this feature by clicking the Enable rich text editor button, in the compose mail window.

Download the Attachment, Then Resend the Image as an Attachment:

You may need to save the attachment to your computer and then send the image with a new email.

1. Open the email which has attachments, then click the attached file.

2. On the File Download window, click the Save button.

3. On the Save As window, navigate to the folder where you want to save the image, then click the Save button.

4. On the Download complete window, click the Close button.

5. In the upper right of the email with attachment, click the X button to close it.

6. Click the Compose button.

7. In the To: box, type the Username or email address of the person to whom you want to send the image.

8. To attach the file, click the paper clip icon.

9. Navigate to the folder with the image you want to attach, click the file name to highlight it, then click the Open button.

Note: Repeat the last two steps for each image you want to attach.

10. When you're ready to send your message, click the Send button at the top.

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Last updated: 05-02-2014
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