Cannot sign in to AOL Mail
Cannot sign in to AOL Mail |
Can't access AOL Mail? Do you get one of these alerts when you try to sign in: a) "We detected unusual activity," or b) "Your Username or Password is incorrect"? If so, then first off, we sincerely apologize for the inconvenience. To protect your account and get back in, you'll need to reset your password. Go to password.aol.com to get it done. Typically this is quick and easy. But if you're unable to change your password (and you're in the U.S.), call 800-872-6364 for further instructions. If you're not seeing either of the alerts above when you attempt to sign in, it might be an issue with your browser. Here are two things to try. Note: These expand when you click them:
1. First, determine the browser version you're using. 2. Once you’ve identified your browser version, read our help article Reset browser security settings to default to learn how to set your browser security settings. 3. Try signing in again.
1. Clear your browser's cookies, cache, history and footprints to clean your computer's disk space. Visit our help article Clear cookies, cache, history and footprints to learn how. 2. Try signing in again. You barely have time to clean out your closet, so why bother clearing your browser’s cookies, cache, and history? A few reasons to consider tidying up:
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| Last updated: 05-19-2013 |
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