Downloading and installing AOL Desktop 9.7

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Downloading and installing AOL Desktop 9.7

To download and install AOL Desktop 9.7, please follow the instructions below:

1. Visit daol.aol.com/software/aoldesktop97.

2. Under AOL Desktop 9.7, click Download Now. If you encounter any difficulties while downloading, please check out our help article Unable to download the AOL Desktop software.

3. Open the file and click Run.

4. If you are using Windows XP, click Run again. If you are using Windows 7, or 8, or Vista and are prompted by the User Account Control window, click Yes or Continue. The AOL Desktop 9.7 installer will launch and begin downloading necessary files for installation. You can minimize this and let it download in the background by clicking Minimize. If you wish to quit the download process, please click Quit Now.

5. Next you'll be prompted to shut down any AOL applications you have open. To do this, click Continue Install.

Note: If you do not see this message move to the next step.

6. If you already have a previous version of the AOL Desktop software installed on your computer, select Upgrade Existing Version to copy your email, address book settings, etc. to AOL Desktop 9.7. Before doing so, please select your previous version from the drop-down provided to make sure AOL copies over your correct data. If you don't already have a version of the AOL Desktop software on your computer, select Install New Version. After selecting an option, click Continue.

7. Select your preferred software settings by checking the corresponding check boxes and then click Continue.

8. Review your selected settings.

9. Select the folder in which you want to install AOL Desktop 9.7 by clicking Change Location.

10. Once you’re finished, click Install Now. Once installation completes, AOL Desktop 9.7 will run.

If you would like to burn your own AOL CD, please see our help article BURN-YOUR-OWN-AOL-CD.

For more information on setting up a new AOL account, please see our help article Creating a new AOL account with AOL Desktop 9.7.




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Last updated: 11-15-2013
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