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Troubleshooting
My computer meets the system requirements but I still can't play
My computer is telling me a game has a Virus or Trojan. What do I do?
Why do some games tend to run slow on my computer?
Why don't I see the game that I just clicked on?
Why won't my games download in Windows Vista?
Do I need an Internet connection to play games?
Why do I have trouble downloading games or receive a No Internet Connection error message?
Why has my free trial period expired early?
Why am I getting display errors when trying to play my game?
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Last updated: 04-19-2012
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