Someone hacked my AOL Mail account. What do I do?

1. Go to password.aol.com immediately and change your password. Use a mix of upper & lowercase letters, numbers, and special characters in your new password. Make it impossible for others to guess.

A great trick for strong passwords is using the initial letter of each word in a phrase that you remember easily. Substitute numbers & symbols where you can. To be or not to be = TBoN2B, for example.

If the password that was hacked is one you use on other sites and services, change those passwords immediately as well.

2. Sign into myaccount.aol.com, and under "Username Options" click Change Account Security Question. Select a new question, and enter the new answer.

The answer to your Account Security Question can contain numbers (no special characters). Mix in numbers to strengthen your protection. Record this answer in a safe place so you can retrieve it later if needed.

If you're unable to change your password, in the U.S., call 877-786-0722 for further instructions.

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