Computer runs slow after installing an update from McAfee Internet Security Suite - Special edition from AOL

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Computer runs slow after installing an update from McAfee Internet Security Suite - Special edition from AOL

If age ain't nothin' but a number, then why is your computer now running at a Miss Daisy-like pace?

Installing a McAfee update could be slowing down your computer because:

  • Your computer doesn’t meet the minimum system requirements.
  • Your computer is running multiple conflicting programs at the same time.

Below, we've listed four solutions in the order you should try them.

Information you’ll need before proceeding

Whoa, Nelly! Before you pass go, you'll need to know what version of the Microsoft Windows operating system is installed on your computer. You can find this information by following the steps given in the online help article How do I determine the version of Windows I have?

Solutions


Solution #1: Check whether the computer meets all the minimum system requirements

Bitten off more than your computer can chew? The table below lists the minimum system requirements to install McAfee Security Center - Special edition from AOL.

Requirements
Windows Vista
Windows XP
Windows 2000
Service Pack
Service Pack 1 and above
Service Pack 4 and above
Processor
800 MHz or higher
500 MHz or higher
500 MHz or higher
RAM
512 MB
256 MB
256 MB
Hard Disk Space
200 MB
200 MB
200 MB

Internet Explorer

6.0 and above

6.0 and above

6.0 and above


Note: McAfee Internet Security Suite - Special edition from AOL is compatible with Windows Vista 64-bit operating system; however, it is not compatible with Windows XP 64-bit operating system.


Solution #2: Enable only essential startup programs

Multiple programs may have been set to start automatically when you turn on your computer. These programs can also slow down your computer. Enabling only essential startup programs will cut back on startup lag time so you can reach the finish line quicker. Follow the instructions in the online help article titled Enable only essential startup programs to enable only essential startup programs in your computer.


Solution #3: Uninstall/Reinstall McAfee Internet Security Suite - Special edition from AOL

1. Uninstall McAfee Internet Security Suite - Special edition from AOL

2. Reinstall McAfee Internet Security Suite - Special edition from AOL


Solution #4: Contact your computer manufacturer

We’ve determined this issue isn't caused by the AOL software. We recommend you contact your computer manufacturer for further assistance. If your computer is no longer under warranty, a local computer repair shop or technician may be able to help.




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Last updated: 06-19-2014
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