Message: The video you are trying to view is currently not available for streaming in your region

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Archived- Message: The video you are trying to view is currently not available for streaming in your region

Sometimes you may receive the message "The video you are trying to view is currently not available or cannot be viewed in your region. We are sorry for the inconvenience while trying to play a video." You will not be able to view the video if this is the case.

This error may occur for the following reasons:

  • The video may be restricted for playback in your geographic region because of partner-licensing restrictions. The restrictions may be because of governmental laws, distribution/copyright controls or other reasons. AOL determines your location by using your computer's IP address.
  • There may be governmental restrictions on certain types of content. Content that is acceptable in one country may be illegal in another. Such issues are mostly determined by the local government.
  • Copyright restrictions don’t match. For example, in the United States, it might be legal to view copyrighted material under certain conditions, but in Germany it is against the law to view any copyrighted material. As a result, AOL is required to restrict access to the content.

We are continuously working with our content owners to remove these restriction rights worldwide. If you are in the United States, trying to view content and are getting the above-mentioned error message, please let us know by filling out the AOL Video feedback form.



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Last updated: 07-09-2014
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