What is McAfee Internet Security?

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What is McAfee Internet Security?

Do you ever think about all the viruses, worms and spyware programs floating around the internet and how easy it is for them to find their way onto your computer? It’s probably best that you don’t, because the thought is scary. Fortunately, McAfee Internet Security eases your fears. This security bundle is designed to protect your computer from viruses, spyware, hackers and identity thieves through award-winning technology that automatically runs scans and updates so you have the most up-to-date protection.

McAfee Internet Security uses:

  • Virus protection that guards your whole PC
  • Spyware protection that blocks potentially unwanted programs
  • A firewall that keeps hackers out of your computer
  • Identity theft protection that safeguards your personal information

AOL members on the Dial-Up Advantage and High-Speed Essentials plans can download McAfee Internet Security software at no extra charge.

Non-members or members on the Free AOL plan can download a free 30-day trial and then pay a monthly fee.

FAQs


How do I sign up and download McAfee Internet Security?

If you would like to sign up for McAfee Internet Security, check out the directions below:

1. Visit the McAfee Internet Security detail page.

2. Click TRY IT FREE.

3. Click Sign in and purchase now! If you do not have an AOL account, you can create one by entering your First Name, Last Name, Email Address, Email Confirm, Password and Password Confirm.

4. If you have not provided your payment information, please do so:

  • Enter your First Name, Last Name, Billing Address, Card Type, Card Number, Apt/Unit, City/Town, Expiration Date, Security Code, State and Zip Code.

5. If you have already provided your payment information, please select from the list of available options.

6. If you would like to pay using a new form of payment, please click Add New and follow the directions in step 4.

7. Review the Terms and Conditions and click COMPLETE PURCHASE.

Note: It may take a few minutes for your order to process. Please do not click the back button on your web browser or COMPLETE PURCHASE order again as this will charge you for the service twice.

8. The Order Confirmation screen will display, containing your Billing Confirmation and Order Summary.

9. Click Download Now to download McAfee Internet Security to your computer and begin the installation process.

Note: Once you subscribe to McAfee Internet Security, you can download it onto your computer by clicking the GET STARTED NOW button in the Order Confirmation email that you received when you subscribed to the trial and then follow the on-screen instructions.

How can I reinstall or install McAfee Internet Security on another computer?

To reinstall or install McAfee Internet Security on another computer:

1. Go to My Account.

2. Sign in with your master Username or Email and Password.

3. Answer your Account Security Question.

4. Under Service Options, click Manage My Subscriptions.

5. Locate McAfee Internet Security. Under the Subscription Details, copy and paste the Access URL into a separate web browser. Then follow the on-screen instructions to install McAfee Internet Security.

For additional help installing McAfee Internet Security, please see Install McAfee Internet Security Suite - Special edition from AOL.

Where is my activation code?

Activation issues with McAfee can happen for several reasons, but most likely it’s because you never received your activation email. (Please make sure it’s not buried in your inbox!) It’s possible an aggressive filter on your email service flagged the activation email as spam. To make sure this email makes in into your waiting and eager hands, check the settings on your spam filter and browse your blocked emails.

If you don’t find your activation code, there is a way to download McAfee Internet Security without it. Go to Lifestore and click the My Account link in the upper right corner of the page. Sign in with your Username and password. Under service listings, click the Activate Now button next to McAfee and follow the on-screen instructions.

Why is McAfee not downloading properly?

Firewalls, virus software and registry protectors are helpful tools – except when they block the download of McAfee software. To prevent this from happening, configure your computer’s system software so there is no conflict. If problems persist, contact McAfee or call the tech support for the software already installed on your computer.

How do I get technical support for McAfee Internet Security?

For help with downloading, installing or using the McAfee software, follow the link to contact McAfee. Here, you will find a range of free online solutions, including McAfee Virtual Technician, FAQs, chat support and email support.

Will McAfee Internet Security work on my PC?

McAfee Internet Security is compatible with most operating systems, but check the Specifications tab on the McAfee Internet Security detail page to view the system requirements to make sure it will work on your PC.

How many computers can I protect with one subscription?

The number of computers you can protect with McAfee Internet Security depends on the terms of the software license you agreed to when you first signed up for McAfee.

If you purchased McAfee Internet Security from Lifestore and pay a monthly fee for the software:

1. Go to My Account.

2. Sign in with your master Username or Email and Password.

3. Answer your Account Security Question.

4. Under Service Options, click Manage My Subscriptions.

5. Locate McAfee. Under the Subscription Details, copy and paste the Access URL into a separate web browser. Then enter the Email Address and Password located under McAfee Subscription Details in the appropriate fields and click Log In. Then follow the on-screen instructions to install McAfee Internet Security.

If you purchased McAfee Internet Security from McAfee through an AOL offer and you pay an annual fee for the software:

1. Go to McAfee’s website and sign on using the email address and password you used to create your McAfee account.

2. In the My Protection Products section, look for the number of computers you can protect using the McAfee software.

How do I manage my subscription?

Billing will begin automatically at the end of your trial period.

To view billing information/history:

1. Visit myaccount.aol.com and sign in with your master Username or Email and Password.

2. Enter the answer to your Account Security Question and click Continue.

3. Under Account Options, click View My Statements.

4. Select the Billing Statement tab to view the billing history for your account.

If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.

If you purchased McAfee Internet Security from McAfee through an AOL offer and you pay an annual fee for the software, contact McAfee at 1-866-622-3911 for any questions about billing and refunds or to cancel your subscription. Support is available seven days a week from 9AM to 9PM ET.

What is Lifestore?

Lifestore is a website that lets you browse, research and purchase AOL products. It also allows you to open and maintain an online account that helps you manage, add or cancel subscriptions to products. We may add, change or discontinue offers for products at any time. Check out the Lifestore Terms of Service for more information.

What is AOL Fulfillment Services?

AOL Fulfillment Services is a subsidiary of the AOL Family that handles all billing relationships with AOL’s third-party vendors. To find out more information, read About AOL Fulfillment Services.



 

 

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How do I cancel McAfee Internet Security?
Lifestore FAQs

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Last updated: 06-07-2012
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