Issues with email received on the AOL software

Text Size


Issues with email received on the AOL software

Issues with the email you receive on your AOL software may affect all the emails that are sent to you, one or more types of email sent to you, or all the emails sent to you from a single email address.

FAQs

Why am I unable to receive email from a specific email address?
My mailbox hangs and does not open. Why?
Why are the graphics missing in my email?
I am unable to see the date, subject, or email address for emails in my mailbox.Why?
Why did I receive an email from “mailer-daemon@aol.com”?

Why am I unable to receive email from a specific email address?

Although you are receiving email, those from a specific email address may not be reaching your mailbox. This usually indicates that there is some mail setting that is affecting the specific email address or a general email. Read our online help article Unable to receive email using the AOL software to know how to resolve this issue.

My mailbox hangs and does not open. Why?

When opening an email to be read, your computer or the AOL software may hang or stop responding. This may indicate an issue with the software and the resources that are available to run the software on your computer. Read our online help article Unable to open mailbox using the AOL software to know how to resolve this issue.

Why are the graphics missing in my email?

You are receiving email, but the images or pictures may not appear inside the email. You may see a red X displayed instead of an image because of a personal email setting or an issue in the AOL software or the AOL service. Read our online help article Red X instead of graphic displayed in email to know how to resolve this issue.

I am unable to see the date, subject, or email address for emails in my mailbox.Why?

You may not be able to see the date, subject, or email address for the emails in your mailbox if the Personal Filing Cabinet (PFC) for your screen name is damaged.Read our online help article Unable to see the date, subject, or email address for emails in my mailbox to know how to resolve this issue.

Why did I receive an email from “mailer-daemon@aol.com”?

A mailer-daemon message is an automated response sent by an e-mail server when an e-mail message is not delivered.To know more read our online help article Mailer-daemon FAQs.

Back to Top



Related Articles:


Checking your email in AOL 9.0
Email and instant message scams
About spam and junk mail

About this article:
Last updated: 04-18-2012
© 2013 AOL Inc.