Can I reactivate my AOL account?

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Can I reactivate my AOL account?

Of course you can reactivate your AOL account! We’d be happy to have you back. Whether you are looking for a reliable way to connect to the Internet, an additional layer of security, or great features to enhance your high-speed connection, AOL has everything you need. Reactivate your old Username (formerly screen name) today to a paid AOL account or a free AOL account with just a few clicks online or with just one phone call.

Reactivate to a paid AOL account

Enjoy all the benefits that come with a paid AOL account such as McAfee security for up to three computers, 24/7 technical support from AOL, exclusive offers from name-brand partners, access to AOL’s most popular features like AOL Mail, AIM and more. In addition, nearly all plans come with unlimited dial-up access or backup dial-up access. Our paid plans start as low as $4.99 a month, and there are plenty of plans to choose from.

If you currently have a free AOL account and wish to upgrade to a paid AOL account, view available plans and select the plan that works best for your needs. You can also contact AOL customer service by going to AOL Keyword: Live Help or calling 1-800-827-6364. When prompted, say “reactivate” or “upgrade” to get directed to an experienced AOL Customer Support Team consultant who can assist you in upgrading your current AOL account.

Reactivate to a free AOL account

Reclaim your old AOL email address and get access to some of AOL’s most popular features such as AOL Mail and AIM today by going to and clicking on Mail. Enter your old Username and password. The on-screen instructions will guide you through the steps to reactivate your account.

Note: Free AOL accounts do not include McAfee security or live AOL tech support.


Is there a charge to reactivate an AOL account?

There is no charge if you reactivate to a free AOL account. However, if you are reactivating to a paid AOL account, you may be charged a partial month’s service fee to cover the period from the day you change your AOL Advantage Plan until your next billing date. The prorated amount you will be charged will be included in the reactivation email sent to your master Username shortly after you choose an AOL plan.

Can I upgrade my free AOL account to a paid account?

Of course! You can upgrade your free AOL account to a paid AOL account at any time. Sign in to your your AOL account to explore your options.

What are the payment methods accepted by AOL?

We accept several methods of payment, including credit cards, debit cards and checking accounts. Refer to Payment methods available on the AOL service for more information.

Will I get my old AOL Address Book back?

As much as we’d like to, we can’t hold onto it forever. You can get your Address Book back only if you reactivate your AOL account within 90 days of deactivating it.

Related Article:

Payment methods available on the AOL service

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Last updated: 03-12-2014
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