1. Right-click the Windows taskbar, and then click Start Task Manager or Task Manager.

2. Click the Applications tab.

3. Right-click the application that mentions AOL installation (e.g., Install AOL 9.7 or AOL 9.8), and then click Go To Process. The Processes tab will automatically appear highlighting the process that runs the AOL installation.

4. Click End Process.

Note: Do not click within the box that lists the processes in the Processes tab as this may result is another process being selected. If you accidentally click within the Processes box, repeat Steps 2 through 4 to end the incorrect process.

5. If prompted, click End process.

6. Close all open windows.