Thanks for finding us! Below are support resources for free AOL Mail and AIM accounts, as well as chat and phone options for members on AOL MyBenefits Plans.


AOL Mail Support

Please see the following help articles for solutions to the most common issues users experience with AOL Mail:

Email Support for AOL Mail

If getting a response within roughly 48 hours sounds fine to you, we offer email support!. Be sure to enter an email address at which you're able to receive mail.


AIM Support

Please see the following help articles for solutions to the most common issues users experience with AIM:


AOL MyBenefits Support (paid members)

If you have an eligible AOL MyBenefits plan, then you can contact AOL Customer Service & Support 24 hours a day and 7 days a week.

Interested in upgrading to an AOL MyBenefits plan to receive 24/7 chat or phone support? If so, please click on the live customer support link to see some options.

If you're having issues with your password and need assistance, you can call 1-800-827-6364 from 8AM to 10PM EST.


Customer Support via Chat

Our chat support is available 8am to 1am EST every day to eligible AOL MyBenefits plan members. Follow the link to chat with an online representative.


Customer Support via Phone

If your AOL MyBenefits plan includes phone support, please select the most appropriate number to get the support you need as quickly as possible:


Customer Support via Social Media

Still need help? Drop us a line on Twitter or Facebook: